Outstanding guest service is the foundation of every 5-star hotel in Maukkula. From the moment you enter the lobby, staff cater to your every need, whether answering room service calls 24/7 or providing in-room beauty treatments. In addition, hotels have to offer upscale amenities to meet the standard for a 5-star rating. These can include luxury bath products, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.