Exemplary guest service is the hallmark of every 5-star hotel in Melo. From the moment you arrive, staff cater to your every need, whether recommending activities and tours or providing a turn-down service. In addition, hotels have to offer top-rate amenities to be considered for a 5-star rating. These can include luxury baths, saunas or spas, pools, gourmet kitchens and knowledgeable concierge.