In Misinovo, a hotel must offer a certain level of high-end conveniences to earn a 5-star rating. These can include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their superior standard of service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may also offer extra touches like a welcome gift.