In Monetny, a hotel must provide a certain amount of upscale features to earn 5 stars. These can include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their exceptional service. You'll enjoy things like nightly turn-down services, concierge services and in-room massages. Some may also offer thoughtful touches such as welcome gifts.