Flawless guest service is the hallmark of every 5-star hotel in Moscow. From the minute you step through the door, staff are at your beck and call, whether offering luggage assistance and storage or providing in-room massages. On top of that, hotels have to feature top-rate amenities to be entitled to a 5-star rating. These can include luxury bath products, a wellness center, swimming pools, gastronomic restaurants and knowledgeable concierge.