Exceptional guest service is the hallmark of every 5-star hotel in Novyye Lozy. From the moment you arrive, staff ensure your every need is met, whether arranging customized tours or providing in-room massage treatments. What's more, hotels must offer top-rate conveniences to obtain a 5-star rating. These can include luxury bath products, saunas or spas, pools, gastronomic restaurants and knowledgeable concierge.