Exceptional guest service is integral to every 5-star hotel in Old Ocean. From the moment you enter the lobby, staff cater to your every need, whether offering luggage assistance and storage or providing in-room beauty treatments. Additionally, hotels have to feature top-rate amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, on-site spa facilities, pools, gourmet kitchens and knowledgeable concierge.