Outstanding guest service is integral to every 5-star hotel in Olla. From the second you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room massage treatments. Also, hotels must feature upscale amenities to be entitled to a 5-star rating. These can include deluxe baths, a wellness center, swimming pools, gastronomic kitchens and knowledgeable concierge.