Always amazing and never disappoints.
2 families, 3 rooms & dog.
The location is the best in a quiet part of Karlovy Vary yet close to everything. The staff is professional. We came at the beginning of the season so it was still pretty mellow and definitely not at full capacity. Utilizing the pool & spa and having 4 massages booked. 3 great 1 just ok ( apparently the therapist left the room 3x during the 90 minute massage) not sure why . Also I was going to bring my friends to the Becher’s Bar...
Always amazing and never disappoints.
2 families, 3 rooms & dog.
The location is the best in a quiet part of Karlovy Vary yet close to everything. The staff is professional. We came at the beginning of the season so it was still pretty mellow and definitely not at full capacity. Utilizing the pool & spa and having 4 massages booked. 3 great 1 just ok ( apparently the therapist left the room 3x during the 90 minute massage) not sure why . Also I was going to bring my friends to the Becher’s Bar...
Very helpful reception staff
Nice welcome drink and Stollen (Christmas fruitcake)
Easy walk to old city
Hotel building from the last 15 years more or less so constructed with all the modern comforts
Very helpful reception staff
Nice welcome drink and Stollen (Christmas fruitcake)
Easy walk to old city
Hotel building from the last 15 years more or less so constructed with all the modern comforts
Anonymous traveler
Reviewed December 7, 2014Reviewed December 7, 2014
Удобное расположение. Близко ко всем источникам. Чисто и аккуратно. Безопасно. Прекрасный завтрак и обслуживание на нем. Отличная сауна. Предлагается трансфер.
Удобное расположение. Близко ко всем источникам. Чисто и аккуратно. Безопасно. Прекрасный завтрак и обслуживание на нем. Отличная сауна. Предлагается трансфер.
The location, staff friendliness, and service level were fantastic, only surpassed by the quality of the food. It was an extremely pleasant stay, and I can recommend this hotel very highly.
The location, staff friendliness, and service level were fantastic, only surpassed by the quality of the food. It was an extremely pleasant stay, and I can recommend this hotel very highly.
Excellent place to relax and unwind from busy life. The hotel staff is very friendly and helpful. We had half board add on option and the food options and quality was also very good.
The hotel is in excellent condiiton, quiet and in very close proximity to the town center. The gardens and surrounding area offer fantastic outdoor activities. We have visited a number of spa towns, including Karlovy Vary, Marianske Lane and Harvey Hotel in Frantiskovy Lazne is at the top of our list. If you...
Excellent place to relax and unwind from busy life. The hotel staff is very friendly and helpful. We had half board add on option and the food options and quality was also very good.
The hotel is in excellent condiiton, quiet and in very close proximity to the town center. The gardens and surrounding area offer fantastic outdoor activities. We have visited a number of spa towns, including Karlovy Vary, Marianske Lane and Harvey Hotel in Frantiskovy Lazne is at the top of our list. If you...
Svetla
Reviewed November 7, 2026Reviewed November 7, 2026
It was amazing the city and the hotel and staff. Jessica at reception was a star helping guests to know the jam city of Dresden and help with professional suggestions about the city and personal ones. When I come back I will stay only in this hotel.
It was amazing the city and the hotel and staff. Jessica at reception was a star helping guests to know the jam city of Dresden and help with professional suggestions about the city and personal ones. When I come back I will stay only in this hotel.
How much does it cost to stay in a 5-star hotel in Ore Mountains?
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What makes a hotel 5 stars in Ore Mountains?
Exemplary guest service is integral to every 5-star hotel in Ore Mountains. From the second you arrive, staff attend to your every need, whether arranging customized tours or providing a turn-down service. Additionally, hotels have to offer superior conveniences to be entitled to a 5-star rating. These can include luxury baths, saunas or spas, pools, gourmet kitchens and knowledgeable concierge.
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