In Palapag, a hotel needs to provide a specific number of high-end conveniences to earn 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric standard of service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may even offer special touches such as welcome gifts.