Faultless guest service is at the heart of every 5-star hotel in Pang Mu. From the moment you enter the lobby, staff are at your beck and call, whether arranging customized tours or providing in-room massage treatments. What's more, hotels must feature superior amenities to be eligible for a 5-star rating. These can include deluxe baths, spa facilities, pools, fine dining kitchens and knowledgeable concierge.