Exemplary guest service is at the heart of every 5-star hotel in Pickstown. From the minute you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing a turn-down service. What's more, hotels have to feature top-rate amenities to be entitled to a 5-star rating. These can include luxury baths, spas or saunas, pools, gastronomic kitchens and knowledgeable concierge.