Faultless guest service is the defining feature of every 5-star hotel in Port Allegany. From the moment you arrive, staff attend to your every need, whether recommending activities or providing in-room massage treatments. What's more, hotels must feature upscale amenities to be considered for a 5-star rating. These can include deluxe baths, saunas or spas, pools, gastronomic restaurants and knowledgeable concierge.