In Puget Island, a hotel must offer a certain level of upscale features to earn 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may even offer thoughtful touches like welcome gifts.