Outstanding guest service is the defining feature of every 5-star hotel in Punta Burica. From the moment you arrive, staff cater to your every need, whether arranging customized tours or providing in-room massages. On top of that, hotels must feature top-rate conveniences to be considered for a 5-star rating. These can include luxury toiletries, spas or saunas, swimming pools, fine dining restaurants and knowledgeable concierge.