Exemplary guest service is at the heart of every 5-star hotel in Raysal. From the moment you enter the lobby, staff cater to your every need, whether offering luggage assistance and storage or providing a nightly turn-down service. In addition, hotels must feature superior conveniences to be considered for a 5-star rating. These can include deluxe baths, spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.