Faultless guest service characterizes every 5-star hotel in Register. From the second you arrive, staff cater to your every whim, whether arranging valet parking or providing a nightly turn-down service. In addition, hotels have to feature upscale conveniences to be considered for a 5-star rating. These can include luxury bathrooms, on-site spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.