Impeccable guest service is the foundation of every 5-star hotel in Royal. From the moment you enter the lobby, staff cater to your every need, whether recommending activities and tours or providing a nightly turn-down service. Additionally, hotels have to feature top-rate conveniences to obtain a 5-star rating. These can include luxury bathrobes, saunas or spas, pools, gastronomic kitchens and knowledgeable concierge.