Outstanding guest service characterizes every 5-star hotel in Ruacana. From the moment you arrive, staff cater to your every whim, whether recommending activities or providing a turn-down service. What's more, hotels have to feature upscale conveniences to be entitled to a 5-star rating. These can include luxury bathrobes, spas or saunas, swimming pools, gastronomic kitchens and knowledgeable concierge.