Flawless guest service is at the heart of every 5-star hotel in Samarskoye. From the moment you enter the lobby, staff attend to your every need, whether recommending activities and tours or providing in-room massage treatments. On top of that, hotels must offer upscale conveniences to meet the standard for a 5-star rating. These can include luxury bath products, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.