In Sandy Hook, a hotel must provide a certain amount of upscale features to earn 5 stars. These can include on-site gyms, spas and saunas, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-focused standard of service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may even offer special touches such as a welcome gift.