In Scranton, a hotel needs to provide a certain amount of upscale features to earn 5 stars. These can include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their extraordinary standard of service. You'll enjoy things like nightly turn-down services, in-room massages and concierge services. Some may even offer extra touches such as welcome gifts.