Outstanding guest service is the hallmark of every 5-star hotel in Singkawang. From the moment you enter the lobby, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room massage treatments. Plus, hotels have to offer superior conveniences to be entitled to a 5-star rating. These can include luxury baths, saunas or spas, pools, gastronomic kitchens and knowledgeable concierge.