Faultless guest service is the hallmark of every 5-star hotel in Slemp. From the second you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing a nightly turn-down service. In addition, hotels have to feature top-rate amenities to be eligible for a 5-star rating. These can include luxury toiletries, saunas or spas, pools, fine dining restaurants and knowledgeable concierge.