Exemplary guest service is the hallmark of every 5-star hotel in Springview. From the instant you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing in-room massage treatments. Additionally, hotels have to offer upscale amenities to be entitled to a 5-star rating. These can include luxury bathrooms, saunas or spas, swimming pools, fine dining kitchens and knowledgeable concierge.