In Still Pond, a hotel is required to offer a certain amount of upscale amenities to be designated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-centric standard of service. You'll enjoy things like nightly turn-down services, in-room massages and concierge services. Some may even offer additional touches like welcome gifts.