Exceptional guest service characterizes every 5-star hotel in Telferner. From the second you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing in-room massage treatments. What's more, hotels must offer top-rate amenities to be considered for a 5-star rating. These can include luxury baths, a wellness center, swimming pools, gastronomic kitchens and knowledgeable concierge.