Flawless guest service is at the heart of every 5-star hotel in Tieli. From the second you arrive, staff cater to your every need, whether recommending activities or providing a nightly turn-down service. In addition, hotels must feature upscale amenities to obtain a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, gourmet kitchens and knowledgeable concierge.