Outstanding guest service is at the heart of every 5-star hotel in Välijoki. From the second you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing a nightly turn-down service. Plus, hotels must offer superior conveniences to be eligible for a 5-star rating. These can include luxury bath products, a wellness center, swimming pools, gourmet kitchens and knowledgeable concierge.