Exceptional guest service is at the heart of every 5-star hotel in Van Lear. From the instant you arrive, staff are at your beck and call, whether recommending activities or providing a turn-down service. In addition, hotels must offer upscale conveniences to meet the standard for a 5-star rating. These can include luxury bathrobes, spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.