Faultless guest service is integral to every 5-star hotel in Yuzha. From the moment you arrive, staff attend to your every need, whether arranging valet parking or providing in-room massages. What's more, hotels have to feature upscale amenities to be eligible for a 5-star rating. These can include luxury bathrobes, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.