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Palms Hotel Club

4.0 star property
Upscale retreat combines relaxation with thoughtful indulgences, from poolside drinks to spa treatments in a comfortable atmosphere

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Palms Hotel Club offers an elevated escape with practical luxuries. Guests enjoy continental breakfast and unwind at the manager's daily reception. Refresh at the poolside bar, indulge in spa massages and treatments, dine at the restaurant all day, and stay connected with WiFi.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

About this property

Palms Hotel Club

  • Upscale hotel
  • You can look forward to free continental breakfast, a poolside bar, and a free daily manager's reception at Palms Hotel Club. Treat yourself to a body treatment, a massage, or a body scrub at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a terrace and a garden.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
    • Free self parking
    • A roundtrip airport shuttle (surcharge), barbecue grills, and smoke-free premises
    • 1 meeting room, massage treatment rooms, and concierge services
  • Room features
  • All 120 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with deep soaking tubs and free toiletries
    • Flat-screen TVs with premium channels
    • Refrigerators, daily housekeeping, and desks

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The price is AED 808
AED 915 total
includes taxes & fees
1 Jun - 2 Jun
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Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70.00 per vehicle (one way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Palms Hotel Club have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Palms Hotel Club pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palms Hotel Club?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Palms Hotel Club?

Check-out is at 2 PM.

Does Palms Hotel Club provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70.00 per vehicle applies.

Where is Palms Hotel Club located?

Situated in Aarab Sebbah Ziz, this spa hotel is 2.1 mi (3.4 km) from Erfoud Town Hall and 2.5 mi (4 km) from Zerktouni Mosque. Borj East Viewpoint and Ksar El Fida are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.2

6.4

Cleanliness

7.4

Location

5.4

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 3 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified

2/10 Terrible

Mellouki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive bad experience, not to recommend

Séjour a ne pas du tout recommander: Pas de wifi dans les chambres Pas de réseau TV y compris les chaînes locales Pas de réseau téléphonique (entre chambres et réception) Douche froide pendant tout le séjour voire coupure Hygiène de la piscine est insuffisante (fond glissant algues) Petit déjeuner laisse á dėsirer (choix très limité, petit pains et croissants durs, dėcoupés en plusieurs morceaux, jus artificiel dégueulasse…) Pas de serviettes de piscine Les serviettes fournies mal lavées. Une fois mouillées voire même sèches ça pue. Il est sûr que les règles d’hygiène ne sont pas appliquées lors de leur entretien
Stayed 3 nights in Aug 2021
Verified

6/10 Okay

JAVIER

Liked: Cleanliness, property conditions & facilities, room comfort

Mejorable, bajo la calidad en varios servicios

El hotel bastante bien en lineas generales, ya habia estado anteriormente y sabia lo que me encontraria, la nota no es mejor ya que me sorprendio la caida de calidad del buffet que decidimos hacer uso por la noche, poca cantidad y poca calidad. No se espera semejante calidad de uno de los hoteles referente en la zona. Ademas de los numerosos problemas que nos pusieron al no encontrar la reserva, mas de media hora para registrarnos y nos dieran las habitaciones.
Stayed 1 night in Dec 2018
Verified

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Très bonne accueil personnel aux petits soins
Stayed 2 nights in Feb 2018
Verified

4/10 Poor

Rolf Melwin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not as advertised

Place was not as advertised No complimentary reception, no working indoor heated pool, none of the exercise equipment was working They had a sign for "the heated pool" and wanted to charge for it, though the write up said it was included Does not matter since it was neither heated, clean or available The staff just shrugged This has been our only bad hotel experience in the past 2 weeks Outside pool was pretty and the night lighting was also pretty Pool was to cold to enjoy and there were lots of flies We did enjoy the breakfast Location is poor, you are out of town and stranded with limited facilities It was to be a relaxing day and evening enjoying the spa and pool. Turned out not so much
Stayed 1 night in Oct 2017
Verified

4/10 Poor

decodeco

Disliked: Cleanliness, property conditions & facilities, room comfort

全くおすすめできません

砂漠観光で2泊しました。エルフードのなかではいいグレードと聞いており、クチコミも評価が高かったので期待していたのですが、最悪でした。レンタカーでやっと夜にたどり着いたのですが、通された部屋は写真とは全く違う、小さくてペンキの匂いがする部屋でした。部屋はハエがいて、トイレの扉は閉まりませんでした。ゴミ箱もティッシュもありませんでした。カウンターに文句を言うと支配人的な人がでてきて「新しい部屋だよ？」とアピってきましたが、ありえないと言うとスイートに案内してくれました。謝罪はなく、20ユーロ追加でスイートに泊まらせてやると言われました。あの部屋はまた別の客を泊まらせるといっていたので正直ありえないと思いました。。。スイートも、広いだけでお湯はでませんでしたが、もうクレームを入れるのが疲れたので言いませんでした。食事もまずくて種類は少ない上に高いです。一番美味しかったのはオレンジジュース（笑）。市内のレストランがよほど安くて美味しいです。日本人のクチコミがなぜあれ程よいのか不明です。他にきていた欧州人も険しい顔をしていました。正直、全くおすすめしませんが、エルフードの他のホテルを知らないのでこれがエルフードでの限界なのかなとも思ったので、他のホテルと比べて判断してください。
Stayed 2 nights in Oct 2017
Verified

4/10 Poor

Youssef

Stayed 1 night in Oct 2019
Verified

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017