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Aparthotel

Gran Palma

2.5 star property

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You can look forward to a terrace, a garden, and laundry facilities at Gran Palma. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double or Twin Room, Non Smoking, Air conditioning

Deluxe Double or Twin Room, Non Smoking, Air conditioning | Individually decorated, individually furnished, iron/ironing board

Deluxe Double or Twin Room, Non Smoking, Air conditioning

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Suite, Non Smoking, Pool View

Individually decorated, individually furnished, iron/ironing board

Comfort Suite, Non Smoking, Pool View

  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, Balcony, Pool View

Suite, Balcony, Pool View | Individually decorated, individually furnished, iron/ironing board

Suite, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, Balcony, Pool View

Apartment, Balcony, Pool View | Individually decorated, individually furnished, iron/ironing board

Apartment, Balcony, Pool View

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Suite, Pool View

Executive Suite, Pool View | Individually decorated, individually furnished, iron/ironing board

Executive Suite, Pool View

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Villa, Balcony, Pool View

Deluxe Villa, Balcony, Pool View | Terrace/patio

Deluxe Villa, Balcony, Pool View

  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | Individually decorated, individually furnished, iron/ironing board

Comfort Double Room

  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Large Twin Bed and 1 Double Bed OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Business Suite

Business Suite | Individually decorated, individually furnished, iron/ironing board

Business Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Playa Diamante, a neighborhood in Acapulco, is home to Gran Palma. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Condesa Beach and Papagayo Beach. Naval History Museum and Casa de la Cultura are also worth visiting. Visit our Acapulco travel guide
View more Aparthotels in Acapulco
Map
251 Charrita, Acapulco, Gro., 39897

What's nearby

  • Boulevard de las Naciones
    7 min walk - 0.6 km
  • La Isla Shopping Village
    15 min walk - 1.3 km
  • Plaza Isla Diamante
    15 min walk - 1.3 km
  • Forum de Mundo Imperial
    7 min drive - 1.5 km
  • Arena GNP Seguros
    27 min drive - 9.4 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    4 min drive

Restaurants

  • Rino’s Casa Napoli
    17 min walk
  • Coco Café
    17 min walk
  • Shu
    17 min walk
  • El Amigo Miguel Diamante
    17 min walk
  • Omakase
    18 min walk

About this property

Gran Palma

  • Aparthotel near Arena GNP Seguros
  • You can look forward to a terrace, a garden, and laundry facilities at Gran Palma. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with pool umbrellas
    • Free self parking
    • Local cuisine breakfast (surcharge), multilingual staff, and outdoor furniture
    • Charcoal grills, concierge services, and an elevator
  • Room features
  • All guestrooms are individually furnished, and offer amenities such as free WiFi.
  • More amenities include:
    • Tubs or showers and shampoo
    • Cribs/infant beds and housekeeping

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Property amenities

Pool/Spa

  • Hot stone massages
  • Hot tub
  • Outdoor pool
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children's pool
  • Crib: MXN 300 per day

Dining

  • Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 150 to 250 for adults and MXN 100 to 180 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas

Outdoor areas

  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Pets

  • Pet friendly
  • Fee: MXN 350 per pet per night
  • Service animals exempt from fees
  • Deposit: MXN 600 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 23 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay), plus a deposit of MXN 600 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 600 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 180 for children
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 350 per day
  • Crib (infant bed) fee: MXN 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Gran Palma have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Gran Palma pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 600 per stay and a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Gran Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gran Palma?

Check-out is at 11:00 AM.

Where is Gran Palma located?

Located in Playa Diamante, this aparthotel is within a 15-minute walk of Boulevard de las Naciones, La Isla Shopping Village, and Plaza Isla Diamante. Forum de Mundo Imperial and Laguna Tres Palos are also within 2 mi (3 km).

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Reviews

Gran Palma Reviews

6.4

6.8

Cleanliness

8.0

Amenities

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified

8/10 Good

Cesar

Liked: Cleanliness, check-in, communication, listing accuracy
Que exista una recepción, para registro al ingresar y antes de ingresar a la habitación como huésped, checar que la TV funcione al 100 así como el control de la misma
Stayed 1 night in May 2026
Verified

2/10 Terrible

noe

Disliked: Check-in, communication, listing accuracy
El agua de la regadera salió negra, no hay canales de televisión, la chapa de la entrada principal no es segura, el aire no enfría y para llegar a la propiedad es muy complicado, llegué de noche y se me hizo inseguro.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

eduardo

Liked: Amenities, communication
Disliked: Cleanliness
La habitación sin mantenimiento, las paredes y muebles tenían muchas manchas de suciedad tanto en dormitorio, y baños, y es algo facil, solo limpieza, el condominio. el condominio bien ubicado, con bonitas amenidades y facil acceso
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Stayed 2 nights in Apr 2026