"No privacy. Cleaning staff knock on your door, then open your door without permission. Loud and Noisy cleaning staff in the hallway. I had to check out a day before my due date. "

"Wonderful service, staff and facility! Convenient to airport and professional shuttle service. Highly recommend to stay here!"

"Take"

"Very friendly and helpful staff. "

"good customer service!"

"I was told the place is disability friendly but its definitely not. I wont recommend coconut grove to anyone, essentially, disabled people. Im a wheelchair user. If i could have move to a different hitel, i would have was extremely tired."

"Room was okay, staff were courteous and listening. However, management had to do something about smoking policy on the first floor where customers are permitted to open wide their doors and fill the entire floor with smoke. It poses terrible hazard on everyone on the entire building. Also had to be chasing on a single iron which is used by everyone,for this reason I had to wear my clothes without ironing."