Alexandre Hotel Troya in sunny Tenerife is a great base near Siam Park for families. Enjoy an 18-hole golf course, poolside bar, and Natural Spa treatments. The upscale resort offers international dining, on-site shopping, and helpful multilingual staff.
View all photos for Club Room, Balcony (Alexandre)
Club Room, Balcony (Alexandre)
7.47.4 out of 10
Good
3 reviews
(3 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Bathrobes
Sea view
27 sq m
1 bedroom
Sleeps 3
2 Twin Beds
View all photos for Junior Studio Suite, Balcony, Sea View
Junior Studio Suite, Balcony, Sea View
Highlights
Balcony
Soundproofed
Air conditioning
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Minibar
Sea view
37 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds
View all photos for Family Room
Family Room
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Satellite channels
40 sq m
1 bedroom
Sleeps 4
4 Twin Beds
View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)
Panoramic Room, Hot Tub, Beach View (Alexandre)
10.010.0 out of 10
Exceptional
7 reviews
(7 reviews)
Highlights
Deck/patio
Soundproofed
Private rooftop hot tub
Air conditioning
Minibar (some free items)
LED TV
Separate bedroom
Hair dryer
Beach view
57 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Family Room, 1 Bedroom
Family Room, 1 Bedroom
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
40 sq m
1 bedroom
Sleeps 4
2 Twin Beds and 2 Large Twin Sofa Beds
About the neighborhood
Located in Costa Adeje, a neighborhood in Adeje, Alexandre Troya is next to a golf course and near the beach. Siam Park is a popular attraction and the area's natural beauty can be seen at Playa de las Américas and Las Vistas Beach. Traveling with kids? Consider Water Sports Tenerife and Tenerife Nautical Center. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Adeje travel guide
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
What's nearby
Playa de las Américas
2 min walk - 0.2 km
Torviscas Beach
5 min walk - 0.5 km
Siam Park
10 min walk - 0.9 km
Troya Beach
1 min walk - 0.1 km
Veronicas Strip
3 min walk - 0.3 km
Getting around
Tenerife South Airport (TFS)
21 min drive
Restaurants
Monkey Beach Club
4 min walk
Salon Ucanca
3 min walk
McDonald's
2 min walk
Papagayo Beach Club
2 min walk
Palm Beach Club Bar
4 min walk
About this property
Alexandre Troya
Upscale family-friendly resort near Siam Park
Playa de las Américas is located near Alexandre Troya, which provides an adjacent golf course, a poolside bar, and a terrace. Adventurous travelers may like the cycling and fitness classes at this resort. Treat yourself to hydrotherapy, reflexology, or a body scrub at Natural Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a shopping mall on site and a garden.
Additional perks include:
3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
Bike rentals, self parking (surcharge), and a water dispenser
ATM/banking services, a front-desk safe, and multilingual staff
A TV in the lobby, a vending machine, and a gift shop
Guest reviews say great things about the helpful staff
Room features
All 354 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
Eco-friendly toiletries, showers, and hair dryers
32-inch LED TVs with satellite channels
Balconies, LED light bulbs, and daily housekeeping
All inclusive details
All-inclusive room rates at Alexandre Troya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
1 building
8 floors
At least 80% lighting from LEDs
Built in 1973
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Mediterranean architecture
Reception hall
Smoking not allowed
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
32-inch LED TV with satellite channels
Food and drink
Limited room service
More
Air conditioning
Bulk dispensers for toiletries
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: noon
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Self parking fee: EUR 10 per day
In-room safe fee: EUR 2.50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Conference rooms (surcharge) may be available on request; advance booking is required.
Property Registration Number H-38-4-0000177
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa
Property is also known as
Hotel Troya
Hotel Troya Arona
Troya Arona
Frequently asked questions
Does Alexandre Troya have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Alexandre Troya pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for EUR 10 per day. Limited spots are available.
What time is check-in at Alexandre Troya?
Check-in start time: 2 PM; Check-in end time: noon.
What time is check-out at Alexandre Troya?
Check-out is at noon.
Are there all-inclusive benefits at Alexandre Troya?
Some rate plans available at this property are all-inclusive.
Where is Alexandre Troya located?
Offering direct access to the beach, this Costa Adeje resort is next to a golf course, steps from Troya Beach and Playa de las Américas. Siam Park and Fañabé Beach are also within 2 mi (3 km).
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Reviews
Alexandre Troya Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fantastic hotel - clean modern rooms, 2 main outdoor pools, plus a quieter 'infinity' pool, a wellness centre (including jacuzzi, steam room and sauna), gym and a large buffet style restaurant. The hotel is also ideally situated in Playa de las Americas, a stone's throw from the beach and within walking distance of Costa Adeje and Los Cristianos.
Great hotel room - we stayed in one of the panoramic rooms - great view, plenty of room ; a wonderful sized balcony. Top pool was lovely, a little oasis
Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!
A nice, clean hotel with good entertainment and in a central location. Unfortunately, it is let down by a dreadful restaurant and being too near to the Veronicas strip with all of its drug dealing, prostitution and excessive noise late in to the evenings.
We are delighted with our stay at this hotel. Everything was great (cleanliness, friendly staff, modern renovation of rooms, delicious food, proximity to the ocean, etc.), except for the nights. The music from the street died down only at 4 am and all this time we could not sleep normally.
Lovely hotel, great facilities and great location.
My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely!
I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use.
Overall great though and a i would return.
We had a lovely stay at hotel Troya! We were a little apprehensive but actually turned out to be a great hotel! Adults only pool was a hit for us! Room was spacious, clean & modern. Restaurant food was great for what we paid, yes it was it sometimes wasn’t always hot but it’s a buffet so what can you expect! The variety was great and we always had a great meal! Drinks were good value for money also.
Hotel is right on the beach, easy walking to all the resorts in this area! Bus stop less than 10 mins away on foot.
Only feedback is that we’d like to pay as you go on drinks not right at the end.
Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!
Rachel
Stayed 5 nights in Feb 2025
6/10 Okay
Carmel Mary
14 February 2025
Liked: Cleanliness
Pros :
Rooms were clean and cleaned each day
Communal area reception /bar were clean and tidy.
Adult only pool area was really nice and bar snacks availability was good.
Cons:
Breakfast was not great, food wasn't great quality especially the fruit as most was tinned fruit and fresh fruit was not good so much so i bought my own fruit for breakfast , poor selection of cereals , and ongoing issues with lack of plates bowls etc.
Staff slow to replace food. Omlettes were excellent but wait time was long.
Towels in the rooms were old and worn.
Carmel Mary
Stayed 7 nights in Feb 2025
8/10 Good
Barbara Ann
21 February 2024
Extremely comfortable. Ideally positioned for daytime activities.
Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.
This is a noisy area, including aqua aerobics around the pool every day and music in the front and back of the hotel. So if you want to be in that sort of area, it's great. Room was soundproof but there was no air conditioning. We were led to believe access to the spa was included but it was an extra 17 euros per entry. Hotel was clean, breakfast was good and beds were very comfortable. Bathroom was great and generally we had a good time.
I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered.
Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid.
You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around.
They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time!
They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board!
These endless feed soured the trip for me.
James
Stayed 4 nights in Sep 2025
6/10 Okay
Francesca
11 March 2024
Liked: Staff & service
Disliked: Amenities
The hotel is located in a busy location, surrounded by plenty of bars (if you like music and going out to bars, this is a perfect location for you). There are also quite a few dining options around, however we often went to Los Christianos for dinner (only 15 minutes away by car, great location with plenty of restaurants options).
Also, ideal for being just in front of the beach, so if you just want to chill, you don't have to travel at all, just cross the road and enjoy the sunshine and the beach.
Nice hotel, with great a view (unless your room overlooks the bins collection side and the hotel next door, then you'll end up having difficulty sleeping because of the caos during the evening/night and the rubbish collection noise, especially the glass collection, not ideal having to wake up early every morning because of this).
The staff is very nice and friendly. Great outdoor swimming pool, with plenty of space and sunbeds. The bar area is quite nice as well.
In terms of cleanliness, could definitely improve; don't expect any special amenities in the room/toilet. Also, I found the pillows very uncomfortable, however, this might just be a personal preference.
Overall I'm pleased with the stay, it's a good option, however it's just an average hotel.
Are 5th stay at this hotel , this year we where disappointed with the food . Breakfast was fine if you got to the restaurant early . Lunch was ok . We went for dinner once it was so busy and the food was cold we where so put off we didn’t bother again and ate out every night . Amazingly clean . Staff are so helpful and great location