4/10 سيّئ
Toni H.، Billericay, Essex
24 يونيو 2025
عناصر لم تنل الإعجاب: النظافة
Perfect location - unfortunately not the villa.
The villa’s location is perfect —close to a supermarket, restaurants, bars, and a beautiful beach—all within walking distance, making a car unnecessary. We’ve stayed in the Galé area many times, but unfortunately, we won’t return to this particular villa.Upon arrival, we found a severe fly infestation throughout all 4 bedrooms, bathrooms, kitchen, and stairwell windows. Despite contacting the host, the remedy was minimal: only two plug-in repellents and a single spray were supplied - they simply gave them to me and left. The issue persisted throughout our stay, disturbing our sleep and causing numerous bites.The promised mid-stay towel and linen change was also mishandled. A man appeared on day 4 but didn’t do the job. When I followed up, the host incorrectly claimed we declined service.The villa was not secure, allowing unannounced access via the front gate. Additional issues included a broken pool filter cover (unaddressed for over two years) and a single umbrella hidden behind the shower.Despite the villa’s lower price, the fly infestation, poor maintenance, and subpar guest service made the stay disappointing. We regret not booking a more reliable villa nearby—this one simply wasn’t worth the savings.
Toni H.
أقام 9 ليالٍ في شهر مايو عام 2025