"Excellent staff!!! Service second to none. Bar staff and reception staff were fantastic. Nothing was too much trouble. The room size and view was amazing. However, the TV had a line on it and the toilet basin had a crack. Coffee and milk quality was poor (not what you expect on a 5 star hotel). The hotel common areas had a mixed feeling… the bar furniture, the garden adjacent to it and the restaurant were great. Well designed and pleasant. However, the pool area had a rickety decking (not fit...

"Great hotel"

"Good stay."

"Great location Great value for money Great staff Great food selection 10/10"

"We paid nearly C$500 per night, and while the room itself was attractive and well laid out for a family, the overall experience didn't reflect that price. During our two-night stay we dealt with intermittent electrical issues, cold water in both showers, a poorly sealed entrance door that banged in the wind, and housekeeping arriving at 4:20 p.m. Because we spent our days out exploring, the evenings were our only time to relax, and having to deal with maintenance during that time was...

"Pro: upgraded to a larger room; small supermarket on property; on the beach; AC unit Cons: very loud construction noise in the room next door starting at 8AM and lasting all day long; they have onsite laundry facilities that cost $7.00 USD to wash per load and then $7.00 to dry in a small capacity machine!!! $28.00 USD to wash and dry 2 loads of laundry; building is pretty run down both inside and outside"

"Amazing hotel. The best in Alvor at a completely different level. Superb pool area no rushing for sunbeds and pools x 3 are amazing. Right on the beach front this place is and the most chilled experience for a holiday. Will definitely return."