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Hotel Kazzhol Almaty

4.0 star property
Hotel in Almaty with a full-service spa and free breakfast

Choose dates to view prices

Hotel Kazzhol Almaty provides a refreshing retreat in the Almaly District. Travelers can book a therapeutic massage at AquaFit, sip handcrafted cocktails at the poolside bar, and take advantage of complimentary self-parking during their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
The current price is AED 289
AED 344 total
includes taxes & fees
1 Jan - 2 January 2026

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Plasma TV
Pillow menu
Renovated in 2022
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Plasma TV
Pillow menu
Renovated in 2022
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living room | Plasma TV

Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Pillow menu
Renovated in 2022
8 bedrooms
Premium bedding
  • 44 sq m
  • 8 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Living area | Plasma TV

Junior Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Pillow menu
Renovated in 2022
Premium bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Studio

Comfort Studio | Premium bedding, minibar, in-room safe, desk

Comfort Studio

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Pillow menu
Renovated in 2022
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite | Premium bedding, minibar, in-room safe, desk

Family Studio Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Pillow menu
Renovated in 2022
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Pillow menu
Renovated in 2022
Premium bedding
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Pillow menu
Renovated in 2022
Premium bedding
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Studio

Family Studio | Premium bedding, minibar, in-room safe, desk

Family Studio

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Pillow menu
Renovated in 2022
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Superior Queen Room with Two Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Pillow menu
Renovated in 2022
Premium bedding
Hair dryer
  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Map
Gogol Street, 127/1, Almaty, 050000

What's nearby

  • Hippodrome - 10 min walk - 0.9 km
  • MEGA Park - 17 min walk - 1.5 km
  • St Nicholas Cathedral - 19 min walk - 1.6 km
  • Zenkov Cathedral - 3 min drive - 3.1 km
  • Almaty Central Stadium - 3 min drive - 3.1 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 12 min drive
  • Almaty (ALA-Almaty Intl.) - 18 min drive

Restaurants

  • ‪Shafran - ‬12 min walk
  • ‪Мараканда - ‬5 min walk
  • ‪KFC - ‬10 min walk
  • ‪Lagmanhana No.1 - ‬11 min walk
  • ‪Kurdюк - ‬1 min walk

About this property

Hotel Kazzhol Almaty

Upscale hotel in Almaly District, remodeled in 2022
At Hotel Kazzhol Almaty, you can look forward to a free breakfast buffet, a poolside bar, and dry cleaning/laundry services. Indulge in a massage at AquaFit, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • An elevator, 1 meeting room, and luggage storage
Room features
All 178 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 9 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 10000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Hotel Kazzhol
Hotel Kazzhol Almaty
Kazzhol
Kazzhol Almaty
Kazzhol Hotel
Kazzhol Hotel Almaty
Hotel Kazzhol Almaty Hotel
Hotel Kazzhol Almaty Almaty
Hotel Kazzhol Almaty Hotel Almaty

Frequently asked questions

Does Hotel Kazzhol Almaty have a pool?

Yes, this property has an indoor pool.

Is Hotel Kazzhol Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Kazzhol Almaty?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Kazzhol Almaty?

Check-out is at noon.

Does Hotel Kazzhol Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–6:00 PM on request. A fee of KZT 10000 per vehicle applies.

Where is Hotel Kazzhol Almaty located?

Located in Almaly District, this spa hotel is within 1 mi (2 km) of Hippodrome and MEGA Park. St Nicholas Cathedral and Auezov Kazakh Drama Theatre are also within 2 mi (3 km).

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Hotel Kazzhol Almaty Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 105 reviews
Rating 8 - Good. 41 out of 105 reviews
Rating 6 - Okay. 11 out of 105 reviews
Rating 4 - Poor. 7 out of 105 reviews
Rating 2 - Terrible. 2 out of 105 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk were extremely helpful Room was clean comfortable- Good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Evgeniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place
Stayed 1 night in Jul 2025

8/10 Good

FLeur

Liked: Cleanliness, property conditions & facilities, room comfort
2 night stay. Nice hotel, good location. Staff efficient but not friendly
Stayed 2 nights in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, decent price

Stayed in room 622. Excellent experience. Fantastic room, although some of my friends were placed in the older section that was not as nice. Balcony was awesome. Buffet food always cold, Salt restaurant leaves much to be desired both food and service wise. Took one hour from the time we ordered food until we received it. Decent prices.
Stayed 1 night in May 2025

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
This was a nice hotel. It is tucked away off of a larger road, making it quiet yet conveniently located. The pool and sauna facilities are nice and the breakfast is good!

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities
Hotel in need of renovation
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

our go-to hotel in Almaty

this is our third or fourth stay at Kazzhol Hotel in Almaty on Gogol Street. We've greatly enjoyed this hotel It's comfortable, staff is helpful, the location is great with a large mall nearby. Breakfast is also excellent.
Stayed 1 night in Mar 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, breakfast was good and no hassles kind of place. Property has great views of the Shymbulak alps and rooms had a balcony with table and chairs. Property is a bit tired and dated but otherwise it’s fine, reception staff spoke English

10/10 Excellent

Glynda

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel kazzhol is off the main roads so it’s a bit quieter. It’s in a nice area of the city and it’s very convenient for getting everywhere using Yandex taxi. There are also shops and restaurants within easy walking distance. The room was spacious and comfortable, the staff were helpful and pleasant, and there are lots of choices for breakfast. Very pleasant!
Stayed 6 nights in Oct 2023

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an older building from Soviet time. It's clean and nice overall. I enjoyed massage at the fitness center
Stayed 1 night in Aug 2022

10/10 Excellent

Makhmadrasul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence

It was so cool
Stayed 1 night in Dec 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The front entrance needs a ramp for bringing up luggage. There are only stairs.
Stayed 1 night in Aug 2024

4/10 Poor

Oleksandr

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is pretty old. I stayed two days and there were many small issues: no drinking water at arrival. dirty bathroom, housekeeper entering the room without knocking, finally, no hot water when I was leaving the hotel at 5am in the morning .. Kazzhol Park Inn was the way better.
Stayed 3 nights in Oct 2023

6/10 Okay

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was reasonable price and well located. The booking was for a twin room but double room provided so had to use the couch as second bed. Slow to get service to the room for sheets, duvet etc. perhaps a little understaffed at the hotel. Rooms were clean and well maintained and spacious. Pool is nice, gym is lacking equipment.
Stayed 2 nights in May 2023

6/10 Okay

Zhou

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very old holster, The AC is broken, they can’t fix it
Stayed 4 nights in May 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not good at all
Stayed 6 nights in Sep 2023

4/10 Poor

Sally

Disliked: Cleanliness, staff & service
Booked 3 nights before joining a Tour that had another 2 nights here at start and end of the trip. Originally booked a room with balcony, but had to change dates, and upgrade to Jnr suite due to unavailability of date on Expedia, which I assumed also had balcony. No fault of hotel this, but I had to downgrade again on arrival to get the balcony, (at same price) but was able to keep that room for the first 2 tour nights. The last 2 were in a standard room. No kettle in either, safe did not work in first, rooms not serviced or only partially, on several days. Rooms dirty. Food hygiene at SALT at breakfast was awful,with staff handling foods with bare hands touching their faces and noses, and guests having to handle food too, as lack of utensils. Restaurant dirty, uncleared tables, and smell of stale food/fat permeated hotel all day. Dinner in restaurant was just as poor, stale salads and breads, poorly cooked meat. Restaurant didn't have most of their advertised drinks. Bar unmanned. No outdoor space. One receptionist, who appeared to be management, was excellent; Thank-you to her. Others were friendly, but clueless, and far from helpful. No porters, no aircon in restaurant, air con in 2nd room was ineffective. Its quite a walk to decent restaurants and bars. Smoking Area outside hotel rarely cleaned. There was even a pair of women's knickers thrown on the floor in front of the second entrance, among the piles of litter. No security, anyone could wander about.
Stayed 2 nights in Sep 2022

8/10 Good

mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra hotell för turister. Ligger bra till för sevärdheter.
Stayed 4 nights in Jun 2024

8/10 Good

aysan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok rahat bir konaklama oldu.odamiz temiz ve sessizdi.kahvalti harikaydi.
Stayed 1 night in Oct 2022

10/10 Excellent

orcun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tesekkurler

herher cok keyifliyfi personeli guzel ilgilendi tavsiye edeerim
Stayed 11 nights in Jul 2021

10/10 Excellent

VITALIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень хороший добротный отель. Несмотря на то что ему уже много лет, хозяева следят и обновляют постоянно. Молодцы!!!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück war nicht sehr abwechslungsreich und gut
Stayed 2 nights in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sehr gutes Preis/Leistungsverhältnis

Zum Abschluss einer Zentralasien-Reise noch ein Besuch von Almaty mit Besuchen von landschaftlichen Sehenswürdigkeiten (Charyn-Canyon und Kolsay-Seen) in der näheren und weiteren Umgebung. Das Hotel Kazzhol bietet einen guten Service und arbeitet sehr professionell. Das Hotel war für mich wie eine Insel in dieser doch sehr grossen und unübersichlichen Stadt. Angenehm auch, dass sich eine grosse Einkaufsmall nur wenige Gehminuten entfernt befindet.
Stayed 1 night in Jul 2019

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo x benefício

Boa localização, quarto espaçoso. Ótimo custo x benefício.
Stayed 1 night in Apr 2019

4/10 Poor

Vitaly

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Я любил этот отель 10лет. Теперь и он испортился:(

В данном отеле останавливался 2-3 раза в год на протяжении 10 лет. В этом году уже был в отеле летом. Испортился завтрак (ассортимент.....кофе...обслуживание), не стал писать негативный отзыв....думал разово....бывает.....и вот приехал во второй раз. За завтраком аналогичная ситуация с прошлым разом: обслуживание - не очень. Ассортимент бедный. Кофе - гуано. Прям в расстройстве. Возможно с появлением у хозяев новой "игрушки" в виде отеля в Астане, внимание к Алматинскому упало....качество начало падать...очень жаль.
Stayed 2 nights in Oct 2018