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Ibis Almaty Jetisu

3.5 star property
Hotel in Almaty with a 24-hour fitness center and a steam room

Choose dates to view prices

Ibis Almaty Jetisu offers a modern urban retreat with practical amenities for business and leisure. Guests can unwind in the steam room, stay fit at the gym, or use in-room WiFi. The 24-hour business center meets work needs, and the attentive staff impresses.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is AED 366
AED 410 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bathrobes
Espresso maker
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Free bottled water
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Free bottled water
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Abylai Khan Avenue 55, Almaty, A05A2K5

What's nearby

  • MEGA Park - 10 min walk - 0.9 km
  • Zenkov Cathedral - 12 min walk - 1.1 km
  • Panfilov Park - 17 min walk - 1.5 km
  • Almaty Opera House - 2 min drive - 2.0 km
  • Almaty Central Stadium - 5 min drive - 3.5 km

Getting around

  • Almaty Station - 15 min walk
  • Almaly - 20 min walk
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪City - ‬2 min walk
  • ‪Bowler Coffee Roasters - ‬4 min walk
  • ‪Wendy’s - ‬3 min walk
  • ‪Sandyq - ‬1 min walk

About this property

Ibis Almaty Jetisu

Hotel located in Almaly District
Consider a stay at Ibis Almaty Jetisu and take advantage of dry cleaning/laundry services, a bar, and a 24-hour gym. For some rest and relaxation, visit the steam room. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a front-desk safe
  • An elevator, concierge services, and smoke-free premises
Room features
All 166 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • Daily housekeeping, desks, and desk chairs

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Free WiFi
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The price is AED 289
AED 347 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 9,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (26 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 9000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Ibis Almaty Jetisu Hotel
Ibis Almaty Jetisu ALMATY
Ibis Almaty Jetisu Hotel ALMATY

Frequently asked questions

Is Ibis Almaty Jetisu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ibis Almaty Jetisu?

Self parking is free at this property.

What time is check-in at Ibis Almaty Jetisu?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ibis Almaty Jetisu?

Check-out is at noon.

Where is Ibis Almaty Jetisu located?

Located in Almaly District, this hotel is within a 15-minute walk of Gabit Musrepov Kazakh Theatre for Children and Youth, 28 Panfilov Heroes Memorial Park, and Green Bazaar. Zenkov Cathedral and MEGA Park are also within 15 minutes. Almaly is 20 minutes by foot and Almaty Station is 15 minutes.

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Reviews

Ibis Almaty Jetisu Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.0

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 74 out of 104 reviews
Rating 8 - Good. 21 out of 104 reviews
Rating 6 - Okay. 5 out of 104 reviews
Rating 4 - Poor. 3 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

Reviews

10/10 Excellent

ilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Location is very convenient in the city center. Great breakfast with lots of tasty choices (except for the coffee, which is quite bad). Gym is very reasonable and adequate (open 24/7). Only problem is inconsistent stream of hot water - the hot water in the shower is sometimes pulsating, making the showering experience unpleasant (this issue wasn't present at all times, but rather at certain days and times. However, it happened several times during my stay).
Stayed 5 nights in Jul 2025

10/10 Excellent

Newel

Liked: Cleanliness, staff & service, room comfort
Very comfortable and convenient location.
Stayed 4 nights in May 2024

10/10 Excellent

NURLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service , clean room, good location!!!
Stayed 2 nights in Jul 2023

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great location, great choise of restaurants in the hotel, good value
Stayed 1 night in Oct 2023

8/10 Good

Purev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite clean with nice staff
Stayed 1 night in Dec 2022

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Clean and comfortable
Stayed 2 nights in Jun 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trendy

Comfortable for two nights. Great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ciaran

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Excellent, clean, easy to use hotel. Staff a little lackluster
Stayed 2 nights in Jul 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with excellent beds nice modern interior and a stunning breakfast on 5* level! Nothing to complain!
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Liked: Staff & service, amenities, property conditions & facilities
Very clean, comfortable, very modern, lots of clever touches. One of the nicest hotels I have stayed in…
Stayed 1 night in Jun 2022

6/10 Okay

Ugras

Liked: Cleanliness, staff & service

Bad

The staff is very helpful and cordial. The location of the hotel is very nice. However, there are many shortcomings in such a large hotel. Room prices are around 150 dollars, but there is no water in the rooms, there is a jug. You fill your own water from the machines in the corridors. Environmentalism etc. There are coffee cups in the rooms, but no coffee, no tea, no kettle. There is no hand and face drying towel in the bathroom, there is only one foot towel, but no bathrobe. Clothes and shoe closets are tiny and open. If your shoes smell, the smell will spread throughout the room. I stayed for 5 nights in total. The first two nights were very cold. However, due to the summer season, the air conditioners were not heating the rooms and they were turned off. I said I was very cold, they said they could give me an extra blanket if you want. When I called Hotels.com and submitted my complaint, they brought me a stove. The breakfast is extremely inadequate considering the size and prices of the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 5 nights in Oct 2025

10/10 Excellent

Yuehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in downtown
Stayed 4 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. gym was well equipped
Stayed 3 nights in Sep 2025

10/10 Excellent

Kanstantsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Almaty
Stayed 1 night in Aug 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mitten in der attraktivste Umgebung in Almaty. Bequeme Betten, tolles Frühstück. Gut von Flughafen erreichbar. Absolute Empfehlung.
Stayed 1 night in Sep 2025

10/10 Excellent

Woojin

Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 5 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where the action is! Plenty of shopping and restaurants.
Stayed 2 nights in May 2025

8/10 Good

Jason Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in downtown Almaty.

Clean and modern hotel. Loved the refillable glass water jugs. Responsive room service. The sauna was nice and hot too.
Stayed 5 nights in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Frustrating that you cannot adjust the room temperature. It is fixed during winter to be quite hot
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel, well located, friendly staff and welcoming.
Stayed 3 nights in Feb 2025

10/10 Excellent

Siu Tjing Tammy

Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Siu Tjing Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants and malls around, room is warm in winter, clean, modern design, sufficient space for 2 big luggages.
Stayed 1 night in Jan 2025

6/10 Okay

Alexander

Disliked: Staff & service, room comfort

Schwaches Service

unqualifiziertes Personal, ungenießbare Saunabereich, unbequeme Betten, kleines Zimmer
Stayed 10 nights in Nov 2024

6/10 Okay

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
Average hotel but conveniently located and reasonably priced. I have stayed here numerous times, so I would expect a small mark of recognition after many stays, but it sticks to the bare minimum. The late check-out was appreciated, though.
Stayed 3 nights in Oct 2024