Candlewood Suites Amarillo-Western Crossing by IHG

2.5 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Candlewood Suites Amarillo-Western Crossing, an IHG Hotel, offers a practical suburban base with thoughtful amenities. Guests can grab quick bites at the snack bar/deli, maintain workout routines in the fitness center, and enjoy reliable WiFi in their rooms.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is AED 279
AED 321 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 Bedroom, Accessible (Communications)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Hair dryer
Private bathroom
Air conditioning
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
Kitchen
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Dining)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Hair dryer
Private bathroom
Air conditioning
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
Kitchen
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Hair dryer
Private bathroom
Air conditioning
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
Kitchen
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Hair dryer
Private bathroom
Air conditioning
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
Kitchen
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Hair dryer
Private bathroom
Air conditioning
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
Kitchen
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Private bathroom
Hair dryer
Air conditioning
Hair dryer
Hydromassage showerhead
Private bathroom
Kitchen
Microwave
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Hair dryer
Private bathroom
Air conditioning
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
Kitchen
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Dining)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Hair dryer
Private bathroom
Air conditioning
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
Kitchen
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds (Dining)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Hair dryer
Private bathroom
Air conditioning
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
Kitchen
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Private bathroom
Hair dryer
Air conditioning
Hair dryer
Hydromassage showerhead
Private bathroom
Kitchen
Microwave
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
18 Western Plaza Dr, Amarillo, TX, 79109

What's nearby

  • Westgate Mall - 4 min drive - 4.9 km
  • Northwest Texas Hospitals - 4 min drive - 4.2 km
  • Baptist St. Anthony's Health Care System - 4 min drive - 4.2 km
  • Amarillo Botanical Gardens - 4 min drive - 4.1 km
  • Amarillo Civic Center - 7 min drive - 7.1 km

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 17 min drive

Restaurants

  • ‪Cheddar's Scratch Kitchen - ‬7 min walk
  • ‪7 Brew Coffee - ‬7 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Waffle House - ‬7 min walk
  • ‪Rudy's BBQ - ‬5 min walk

About this property

Candlewood Suites Amarillo-Western Crossing by IHG

Hotel in the suburbs
Take advantage of a grocery/convenience store, dry cleaning/laundry services, and a gym at Candlewood Suites Amarillo-Western Crossing by IHG. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
Other perks at this hotel include:
  • Tour/ticket assistance, a TV in the lobby, and a computer station
  • A 24-hour front desk, a gift shop, and barbecue grills
  • An elevator, a water dispenser, and a front-desk safe
Room features
All 96 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 42-inch TVs with cable channels and DVD players
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Amarillo-Western Crossing
Candlewood Suites Crossing
Candlewood Suites Crossing Hotel
Candlewood Suites Crossing Hotel Amarillo-Western
Candlewood Suites Amarillo-Western Crossing Hotel
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing by IHG
Candlewood Suites Amarillo-Western Crossing by IHG Hotel
Candlewood Suites Amarillo Western Crossing an IHG Hotel
Candlewood Suites Amarillo-Western Crossing by IHG Amarillo

Frequently asked questions

Is Candlewood Suites Amarillo-Western Crossing by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Candlewood Suites Amarillo-Western Crossing by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Amarillo-Western Crossing by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Amarillo-Western Crossing by IHG located?

Situated in the suburbs, this hotel is within 2 mi (3 km) of The Galleries at Sunset Center, Amarillo Little Theatre, and Austin Tennis Center. Historic 6th Street Sign and Amarillo Museum of Art are also within 3 mi (5 km).

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Candlewood Suites Amarillo-Western Crossing by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 255 out of 485 reviews
Rating 8 - Good. 134 out of 485 reviews
Rating 6 - Okay. 49 out of 485 reviews
Rating 4 - Poor. 30 out of 485 reviews
Rating 2 - Terrible. 17 out of 485 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Nice clean rooms, friendly and kind staff, would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was close to everything we planned doing. Very clean.
Stayed 1 night in May 2025

10/10 Excellent

Nicci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and very clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Yasmarie

Liked: Cleanliness, staff & service, property conditions & facilities
it was a great hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Shrenda

Liked: Cleanliness, amenities, property conditions & facilities
everything was good
Stayed 2 nights in May 2025

8/10 Good

Desheina

Liked: Cleanliness, amenities, property conditions & facilities
No complaints at all
Stayed 1 night in May 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood Suites is my go to Hotel when I travel

I was traveling and needed a one night stay so I used a app on my phone to look for a hotel and was happy to find a Candlewood Suites. I've stayed at Candlewood Suites when I travel so I knew my stay would be great!
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I went to.check in they informed me that they didn't do one bedroom suites anymore. What? Went next door to a Staybridge Suites. It was great there
Stayed 1 night in Jun 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would appreciate complimentary breakfast for short term stays
Stayed 1 night in Apr 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleased with how spacious and clean my room was. After hours on the road, this hotel was an oasis!
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the dog friendly personal. Large rooms very clean..
Stayed 1 night in Apr 2023

2/10 Terrible

Patrick

No parking

I could not even check in because the hotel did not have enough parking. I had to keep driving and find a different hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable enough for the money

counter full stay for overnight. The beds are a little hard, great value for the money.
Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it

Great place to stay. They just need a bit of repaint in the rooms. But everything was great!
Stayed 1 night in May 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We were only there one night. The staff was friendly and welcoming. Room was clean and comfortable. They are also pet friendly, which is a plus! There wasn’t a designated pet area, but plenty of space for our dog to find her “spot”.
Stayed 1 night in May 2024

8/10 Good

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, the bathroom was big and had plenty of counter space for all my stuff. I liked that it had a kitchen and average size refrigerator which is great for long stays or multiple travelers! The best part of my stay was that it was pet friendly!!! Last but not least check in was quick and easy!
Stayed 1 night in May 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in condition
Stayed 1 night in May 2023

10/10 Excellent

Anna

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It IS pet-friendly, just not clean non-smoker human friendly. We switched rooms several times and ALL the rooms smelled disgusting with smoke. Not sure how we ended up here a second time (probably the price), but eww, never again. Just pay a few bucks more and stay at a Holiday Inn Express.
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel for a night.

Just stopped in to get some sleep. Overall nice place. There were a few spots on the walls in the bathroom, one appeared to be blood which tells me this room isn’t being sanitized to covid standards. The floors didn’t appear to have been vacuumed and the towels all had stains, but the room was nice and the bed was comfortable, we had a good one nights stay. Huge room, but I expected better for $97. Very nice staff offered to keep an eye on my uhaul on their cameras.
Stayed 1 night in Jan 2021

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
The finishes were subpar; headboard was hung crooked, bedside table only on one side of bed, paint dribbles in the tub and shower, and the smell of the room was dank and a little musty. Carpet had big stains.
Stayed 1 night in Feb 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit musty and triggered an allergy but it was clean and well appointed. Restaurants of many varieties within walking distance.
Stayed 1 night in Oct 2025

6/10 Okay

Dennis

Liked: Cleanliness
Need to turn up the hot water, cold shower.
Stayed 1 night in Oct 2025

6/10 Okay

Marianne

Liked: Cleanliness, staff & service
There wasn’t any hot water for showers
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly
Stayed 1 night in Aug 2025