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Staybridge Suites Amarillo - Western Crossing by IHG

3.0 star property
Hotel in Amarillo with free breakfast and a 24-hour fitness center

Choose dates to view prices

Western charm meets modern convenience at Staybridge Suites Amarillo - Western Crossing, an IHG Hotel. Enjoy a cozy lobby fireplace, quiet library, indoor pool with children's area, and free WiFi. The staff is praised for creating a genuine home-away-from-home atmosphere.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Pet friendly
  • 24/7 front desk
The current price is AED 371
AED 427 total
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed (1 King Bed)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (1 King Bed)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Separate bedroom
Hair dryer
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2 Queen Beds)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (2 Queen Beds)

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Separate bedroom
Hair dryer
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
2 bedrooms
Hair dryer
  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room

Full-size fridge, microwave, stovetop, dishwasher

Standard Room

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (1 King & 2 Queen Beds)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (1 King & 2 Queen Beds)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
2 bedrooms
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (Dining)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
36 Western Plaza Drive, Amarillo, TX, 79109

What's nearby

  • Westgate Mall - 4 min drive - 4.9 km
  • Northwest Texas Hospitals - 4 min drive - 4.1 km
  • Baptist St. Anthony's Health Care System - 4 min drive - 4.1 km
  • Amarillo Botanical Gardens - 4 min drive - 4.1 km
  • Texas Tech University Health Sciences Center - 5 min drive - 4.5 km

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cheddar's Scratch Kitchen - ‬5 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Olive Garden - ‬5 min walk
  • ‪Waffle House - ‬4 min walk

About this property

Staybridge Suites Amarillo - Western Crossing by IHG

Property highlights
Take advantage of a free breakfast buffet, a free manager's reception, and a library at Staybridge Suites Amarillo - Western Crossing by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • A front-desk safe, smoke-free premises, and free newspapers
  • 1 meeting room, a banquet hall, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 97 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and hair dryers
  • Flat-screen TVs with cable channels and DVD players
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

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  • Breakfast included
  • Pet friendly
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8.8 out of 10, Excellent, 1,000 reviews
The price is AED 295
AED 339 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 904 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Frequently asked questions

Does Staybridge Suites Amarillo - Western Crossing by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Staybridge Suites Amarillo - Western Crossing by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Staybridge Suites Amarillo - Western Crossing by IHG?

Self parking is free at this property.

What time is check-in at Staybridge Suites Amarillo - Western Crossing by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Staybridge Suites Amarillo - Western Crossing by IHG?

Check-out is at 11:00 AM.

Where is Staybridge Suites Amarillo - Western Crossing by IHG located?

Situated in Amarillo, this hotel is 1.1 mi (1.8 km) from The Galleries at Sunset Center and within 3 mi (5 km) of Amarillo Little Theatre and Austin Tennis Center. Historic 6th Street Sign and Don and Sybil Harrington Cancer Center are also within 3 mi (5 km).

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Reviews

Staybridge Suites Amarillo - Western Crossing by IHG Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 505 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

Reviews

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
great staff,great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

zana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

frances

Good
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a cut above.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandria

Definitely going to stay there again the next time we visit Amarillo!
Stayed 1 night in Feb 2025

10/10 Excellent

Gen

Liked: Cleanliness, staff & service
The guest laundry only had one working washer and dryer. The other appliances were out of order. I was unable to complete any laundry as expected during this leg of my trip. I needed to wait until my next stop to do laundry.
Stayed 2 nights in Sep 2025

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, even went to get a luggage cart herself because none were available in the lobby. Another guest mentioned this is a common/frequent issue.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Staff & service
The room was okay, there were some issues, the furniture had a lot of surface wear, the bed had pieces broken on the end. I noticed some mold in the shower and there were stains on the carpet and the desk chair. There was a problem with the hotel Wi-Fi, it would work at times and then stop, other times, you couldn't connect at all. The kitchen sink wasn't maintained and it overflowed. This down to the waste disposal being disconnected and the overlow bin not being emptied.
Stayed 3 nights in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet for the brief time we had to spend.
Stayed 1 night in Jan 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property.
Stayed 1 night in Apr 2025

6/10 Okay

Charlotte

Liked: Staff & service
Disliked: Cleanliness
Staff was friendly, but there was a urine stain on the pullout bed and the sheets on the regular bed were stained with what appeared to be blood or something. Would have been good if it weren’t for the dirty stains on everything, staff didn’t seemed concerned when we told them.
Stayed 1 night in Jun 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel for a quick stay when driving though Amarillo! The staff is super friendly, rooms are spacious, affordable pricing, family friendly and both times we have been they have served a complimentary dinner & had a “social hour” with complimentary beverages! Their breakfast is also very good- lots of options! We will be back here anytime we’re in the area!
Stayed 1 night in Mar 2025

6/10 Okay

Sharon

Disliked: Cleanliness, property conditions & facilities
Hotel was not up to Staybridge standard. What the heck is that smell? Our room smelled horrible. Not sure it was the carpet?? Only place that was ok was the lobby. Stayed at quite a few Staybridge. Seemed like some of the furniture was missing from the room. Hotel had a flood on the main floor the night before. Returning to our room there were patrons in the hallway shaking their items out. Told us they opened the cabinet and quite a few roaches came out. Warned us to watch our room. We were driving through on a road trip. We kept our things off the floor and headed out quickly the next morning.
Stayed 1 night in Aug 2025

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, amenities
Cancelled our plan to stay on our return trip. There is potential to be a great place, but in its current state I wouldn’t recommend. It was several little things: strong musty smell in the hallways, live cockroach in our kitchenette, dried spills on the side of the fridge, very cold pool temp, hot tub doesn’t have jets- just air bubbles come out, no bedding for the sofa bed or pillows, sheer curtains- the heavy ones are just a decorative panel, super bright light shines directly on the hotel all night long. We hung a blanket on one side as a curtain. Staff spoke kindly but were not quick to be helpful and they were either short staffed so the front desk lady couldn’t leave or she wasn’t interested in helping us when we asked for towels and bedding. Carpet felt grimy on my bare feet, I wore my sandals in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Lamberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We stayed at one of the newly renovated rooms on the 15th floor which was a refreshing change compared to pre-renovation. A huge TV was now in place as well as a nicer and what seems like larger fridge. The bed and pillows were extremely comfortable. The room was exceptionally clean. The person who checked us in was super-friendly and engaging.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and lobby all great --- lobby attractive and full of extra hospitality offerings on the day we arrived. Room large, love full for-real kitchen facilities. Beds very comfy.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed are very hard to sleep on it
Stayed 1 night in Mar 2025

4/10 Poor

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot tub water was brown. Staff was knocking at my door at 10:00AM when checkout at 11:00AM.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were great
Stayed 1 night in Mar 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Liked: Staff & service, property conditions & facilities
Average experience. Good breakfast, pool closed for remodeling, coffee pot had broken lid, hide-a-bed with nothing to make it up with. Good hot water and nice shower. Broken picture off the wall leaned up against the wall. Probably try somewhere else next time.
Stayed 1 night in Jan 2025

6/10 Okay

Kiana

Disliked: Cleanliness
Bed bugs likely exists here. The furniture looks like the pictures but its current condition doesn’t. I couldn’t sleep all night. Never again.
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#1 Compliment was on the staff.Everyone was very happy, professional and helpful. Biggest kudos to Brian, who checked us in.
Stayed 2 nights in Dec 2023

6/10 Okay

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fine. It had everything we needed for a 1-night stay. However, the sofa pull-out bed didn’t have any linens and it was covered in food when we opened it. When I called downstairs to report it, I was offered a set of linens. When I pressed the lady at the desk, because the there was a ton of left behind food that needed to be cleaned up first, she sighed heavily, like I was a burden that her cleaning people didn’t do their job and told me to come downstairs and she would put me in a different room. The second room was better and it was not dirty and the room was slightly larger as well. The customer shouldn’t feel like they are a burden to the front desk because I refuse to put my kids on a sofa bed that was covered in a previous customers food. Good place to stay but check how clean the sofa bed is and surrounding areas before settling in for the night.
Stayed 1 night in Apr 2025

10/10 Excellent

Jestin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its nice
Stayed 1 night in Dec 2022