(019) Le Parc Ombragé

## Space
This fully air-conditioned 28 m² studio is on the garden level and has a terrace surrounded by greenery. Guests have access to the pool, tennis court, a parking space and the grounds of the residence, which has an attendant at the entrance.
The main room has a double bed and two armchairs. The kitchen has a hob, fridge, microwave, Nespresso machine, utensils and washing machine. The bathroom has a shower and toilet. Wi-Fi is included. The studio will be clean and ready for your arrival.

##Access
MASTERLOCK AND SELF CHECK-IN
For self check-in (if you arrive late and/or no appointment is available), the keys to your accommodation will be placed in a secure Masterlock key box outside our real estate agency.
Please collect the keys from the agency before going to the apartment. We will send you the access code on the day you arrive.
You will have full use of the accommodation throughout your stay, as well as a private parking access card if parking is included in your reservation.

ARRIVAL INFORMATION AND SERVICES
Once your reservation is confirmed, you will automatically receive a link to ENSO CONNECT, our digital guest portal.
There you can find practical information about your stay, instructions for accessing the accommodation and a catalogue of entirely optional extra services.
We may ask you for certain information only when it is needed to arrange your stay or comply with a legal obligation.

CLEANING AND LINEN INCLUDED
For your comfort, end-of-stay cleaning is included in your reservation at no extra charge, along with bed linen and towels laundered by a professional laundry service.
One bath towel is provided per person.
We also provide a starter kit to help you settle in. Depending on the equipment available, it may include toilet paper, paper towels, washing-up liquid, laundry and dishwasher tablets, bin bags, cleaning products and a tea towel.
These supplies come in starter quantities. Unlike hotel supplies, they are intended for your arrival only.

RESPECTING AND CARING FOR THE ACCOMMODATION
We take particular care to keep our accommodation clean and well maintained so that we can welcome every guest in the best possible conditions.
Please take care of the accommodation throughout your stay as you would your own home.
For everyone's comfort, please use the equipment with care, put rubbish in the designated bins and avoid leaving perishable food or waste that may cause odours or other problems.

RESPECT FOR NEIGHBOURS AND QUIET HOURS
Please be considerate of the people who live in the building and the neighbourhood.
Keep noise to a minimum, especially in shared areas and on terraces and balconies.
Quiet hours must be observed from 8:00 pm to 8:00 am. During these hours, please avoid any activity that could disturb the neighbours, including loud music, loud conversations and gatherings.
Parties and events that could cause a disturbance are strictly prohibited.

STRICTLY NON-SMOKING ACCOMMODATION
Smoking and vaping are strictly prohibited inside the accommodation, including at the windows. This applies to cigarettes, cigars, hookahs and e-cigarettes, among other products.
Thank you for following this rule to protect air quality, the furnishings and the comfort of future guests.

CLEANING AND GUEST RESPONSIBILITIES
After your departure, our team thoroughly cleans the accommodation, including the bathrooms, kitchen and floors, and takes care of the laundry. Guests are not asked to carry out any professional cleaning.
If accidental damage, deterioration or any other incident occurs, please let us know promptly so that we can find a suitable solution together.
Any damage or exceptional cleaning costs resulting from an incident beyond normal use of the accommodation may be reviewed under Airbnb's terms and procedures, based on the supporting evidence available.

OUR CLEANING PROTOCOL
Between stays, our professional cleaning providers carry out steps including the following:
• Airing out the rooms.
• Cleaning and disinfecting surfaces and touchpoints such as door handles, chairs and tables.
• Thoroughly cleaning bathrooms, the kitchen, floors and equipment.
• Having bed linen and towels washed at an appropriate temperature by a professional laundry service.
Our aim is to make sure every guest arrives to clean, comfortable and fully prepared accommodation.

## Interaction
We are available 24 hours a day to answer questions and suggest things to do nearby.
Whenever possible, please contact us only through your booking platform’s messaging system. The emergency phone number is listed in your Boarding Pass.

## Neighborhood
The neighbourhood is quiet, 5 minutes from the beaches and central Juan-les-Pins. Old Antibes and central Antibes are a 5-minute drive away.

## Transit
Envibus route 5 stops outside the residence.