2/10
Due to unforeseen circumstances and conditions (ie: the passing of my mother) this hotel wouldn’t issue me a refund and both myself and Expedia have been trying to contact the hotel as well as speak with the General Manager and they’re hanging up in my face, Expedia’s customer service face as well. A woman claiming to be the General Manager then states to me she needs to speak with Expedia in order to the cancel and issue the refund but then as soon as Expedia contacts them they tell them to tell me they can’t issue the refund and call back ain 20mins to speak with the General Manager
De'Janique
أقام ليلة واحدة (1) في شهر يونيو عام 2025