2/10 سيّئ للغاية
Letitia
مسافر برفقة العائلة, مسافر برفقة شريك
2025 يونيو 8
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، وحالة المنشأة ومرافقها
My experience with this property was absolutely horrible. First let’s start off that this was my first experience booking a hotel through Expedia. So I booked because it stated that this is a 3.8 hotel. So I assumed that it would be well maintained. Absolutely not. Upon arrival and entering the leasing office to actually check in. The front desk mentioned that he thought the manager blocked off any Expedia bookings because the place was full after my stay was already booked.That was the first error. Communication was bad. After getting all of that figured out and him finally receiving the booking. Here comes the time to view the complex and the room. The complex was a nightmare. It looked like some old abandoned building. We arrived at parking and as we were entering the room that we received the keys for there was an older couple laying in the beds with the blinds opened. So we left and went back into the office. The front desk stated that he was unaware of the couple that was in the rooms and that they may have entered into the rooms themselves. That’s scary. He gave us another room key since we had already paid we decided to just check the other room out. A COMPLETE AND UTTER NIGHTMARE. The beds were extremely disgusting. Not well maintained. The entire room was ran down. The bathroom doors had chipping and the paint off of it. The bathroom was completely dirty. The bedding was completely dirty. I immediately had to leave the room. It felt so uncomfortable and unsafe.
Letitia
أقام ليلة واحدة (1) في شهر يونيو عام 2025