The moment we met the receptionist, she was very pleasant and funny. Her personality was like a friend you’ve known for a few years. Definitely never experienced hospitality like that, though I’ve had good CS from various places, but hers stood out. The property was neat, clean and quiet, with the exception of a small group of youngsters that stayed on the same floor, one was cussing and was loud for a few seconds, but then the remainder of the night was very peaceful. The room was nice and quaint. It took a while to change the thermostat, it is very outdated and I was hot and tried for about 15 minutes to adjust the temp. The up/down buttons just didn’t want to work then finally last try and it worked. Overall, I love the location and that it’s near quite a few eateries and shopping areas. This hotel will be added to my list as a go to when needed.