Quest on Queen is perfectly positioned near the vibrant Commercial Bay and DFS Galleria Auckland. Unwind with in-room WiFi, get active at the gym, or utilize laundry facilities - this aparthotel has everything you need for a seamless stay; guests rave about the helpful staff and ideal location.
Reviews
8.48.4 out of 10
Very good
Apart-hotel
1 bedroom1 bathroomSleeps 332 sq m
Popular amenities
Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Gym
The current price is AED 280
AED 280
AED 322 total
includes taxes & fees
6 Apr - 7 Apr
Add dates for prices
About this property
Quest on Queen
This smoke-free aparthotel features a fitness center, laundry facilities, and express check-out. WiFi in public areas is free. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area.
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a fitness center.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (NZD 40 per night); reservations required
Family friendly
Crib: NZD 10 per night
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Oven
Refrigerator
Stovetop
Toaster
Dining
Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children
Bedrooms
Bedroom
Premium bedding
Rollaway/extra bed: NZD 30 per day
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Shampoo
Shower
Towels provided
Living spaces
Living room
Separate sitting area
Entertainment
32-inch smart TV with digital channels
Outdoor areas
Balcony
Laundry
Laundry facilities
Washer/dryer
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys
Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.
Failure to complete these may result in a negative review from the host.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 30.0 per day
Cribs (infant beds) are available for NZD 10.0 per night
Events
No events allowed
Smoking
Smoking is not permitted
Property payment types
Important information
Fees
The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.
Optional extras
Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
Nearby parking fee: NZD 40 per night (951 ft away)
Crib (infant bed) fee: NZD 10.0 per night
Rollaway bed fee: NZD 30.0 per day
Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland
About the neighborhood
Located in Auckland Central Business District, a neighborhood in Auckland, this aparthotel is in the entertainment district and near a train station. Travelers who have shopping on the agenda can visit Queen Street Shopping District and Commercial Bay, while those looking for another kind of activity may want to check out Auckland Ferry Terminal. St. Patrick's Cathedral and New Zealand International Convention Centre are two other places to visit that come recommended. Visit our Auckland travel guide
62 Queen Street, Auckland Central Business District, Auckland, 1010
What's nearby
University of Auckland
3 min walk - 0.3 km
Auckland Ferry Terminal
5 min walk - 0.5 km
Sky Tower
8 min walk - 0.7 km
SkyCity Casino
8 min walk - 0.7 km
Queen Street Shopping District
2 min walk - 0.2 km
Getting around
Auckland Britomart Station
4 min walk
Gaunt Street Tram Stop
14 min walk
Auckland Intl. Airport (AKL)
29 min drive
Restaurants
Burgerfuel
1 min walk
Mr Murdoch’s
2 min walk
Taco Bell
1 min walk
Angus Steak House
2 min walk
KFC
1 min walk
Frequently asked questions
Is Quest on Queen pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Quest on Queen?
As of 8 March 2026, prices found for a 1-night stay for 2 adults at Quest on Queen on 6 April 2026 start from AED 280, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Quest on Queen?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Quest on Queen?
Check-out is at 11 AM.
Where is Quest on Queen located?
Located in Auckland Central Business District, this aparthotel is steps from Queen Street Shopping District and Commercial Bay. Auckland Ferry Terminal and St. Patrick's Cathedral are also within 10 minutes. Auckland Britomart Station is only a 4-minute walk and Gaunt Street Tram Stop is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Quest on Queen Reviews
Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 344 out of 776 reviews
10 - Excellent
344
Rating 8 - Good. 301 out of 776 reviews
8 - Good
301
Rating 6 - Okay. 83 out of 776 reviews
6 - Okay
83
Rating 4 - Poor. 29 out of 776 reviews
4 - Poor
29
Rating 2 - Terrible. 19 out of 776 reviews
2 - Terrible
19
8.6
Cleanliness
8.8
Location
8.6
Staff & service
8.2
Property conditions & facilities
Reviews
10/10 Excellent
Matthew
22 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good walkable area. Clean and comfortable room.
Matthew
Stayed 1 night in Jan 2026
8/10 Good
Lorne
10 December 2025
Liked: Cleanliness, property conditions & facilities, communication
Good small central location
Lorne
Stayed 2 nights in Dec 2025
8/10 Good
Lynette
28 November 2025
Liked: Cleanliness, property conditions & facilities, communication
For the location and price, this was an excellent choice.
Lynette
Stayed 1 night in Nov 2025
8/10 Good
Richard
2 November 2025
Liked: Cleanliness, amenities, communication
Room very clean and staff helpful and smiling.
Richard
Stayed 3 nights in Oct 2025
10/10 Excellent
Elizabeth
2 November 2025
Liked: Cleanliness, amenities, communication
Spotless room, excellent location. Staff was super friendly.
Elizabeth
Stayed 16 nights in Sep 2025
10/10 Excellent
Catriona
15 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great space, nice to have a balcony, and staff were very friendly. Bed and pillows were also comfortable.
Catriona
Stayed 1 night in Nov 2025
10/10 Excellent
Josh
25 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent!
The room was clean, spacious and equipped with all amenities that we needed. Although a little tired, it feels more like your own private apartment than a hotel room which was comforting.
Even with the somewhat self-sufficient approach, the available service was fantastic.
The staff were friendly, attentive and patient - even after standard desk hours which was highly appreciated!
As noted by other review's; there can be a bit of noise from the surrounding bars and nightclubs on Friday/Saturday night… But completely understandable and expected due to location.
Overall we highly enjoyed our stay and wouldn’t hesitate to return - thanks again!
Josh
Stayed 2 nights in Jan 2026
8/10 Good
Pamela
17 November 2025
Liked: Cleanliness, room comfort, communication
Very Good situation.
Staff Very Nice
Good value for money
Pamela
Stayed 3 nights in Nov 2025
8/10 Good
Norie
14 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for proximity to food places in the city
Norie
Stayed 2 nights in Sep 2025
8/10 Good
Carol
23 October 2025
Liked: Cleanliness, communication
Great location and friendly, helpful managers. The accommodation is a bit tired, and I'd recommend taking earplugs as central city can be noisy overnight, but overall value for money.
Carol
Stayed 1 night in Oct 2025
10/10 Excellent
Winnie
15 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Didn’t dine in but everything else was excellent
Winnie
Stayed 1 night in Oct 2025
8/10 Good
Brian
16 September 2025
Liked: Cleanliness, room comfort, communication
Great location
Great location downtown...easy check in..spacious room with good amenities...comfortable bed..considering in ciyy centre it was vety quiet...msny eating options nearby.
Brian
Stayed 1 night in Sep 2025
10/10 Excellent
Pravin
3 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room
Facilities staff
Pravin
Stayed 1 night in Oct 2025
8/10 Good
Kevin
29 May 2025
Liked: Cleanliness, communication
Very easy to check in, with great welcome and staff.
Kevin
Stayed 1 night in May 2025
8/10 Good
Kent
5 October 2025
Liked: Cleanliness, room comfort
We had late check in, after staff is off property. But with a phone connection and code for a lock box, entry was smooth. Lots a shops and eating stops in the area. Some noise from outside area.
Kent
Stayed 2 nights in Sep 2025
8/10 Good
Lisa
17 October 2025
Liked: Cleanliness, room comfort, communication
One week business trip
Good size apartment in the middle of the city. Parking in a separate location but still easy. Great staff who really know their job and are very helpful. The bedroom curtains don’t block out any light at all so difficult to sleep. Please fix this! It is getting a bit old and tired but still all ok. Will stay here again.
Lisa
Stayed 6 nights in Oct 2025
6/10 Okay
Rosemary
15 November 2025
Liked: Cleanliness, communication
The room was as advertised. The bed was super comfortable, the staff were kind and helpful letting me check in early and minding my bags after check out. The bathroom is small and I had to basically stand over the toilet to brush my teeth or apply makeup. Its also quite noisy on a Friday night- must be a club nearby. Also the homeless population of Auckland appears to now accumulate on the corner which meant I felt a but unsure and wary of my surroundings. Next time Ill stay away from Queen street accommodation even if it costs more.
Rosemary
Stayed 2 nights in Nov 2025
6/10 Okay
Yvette
27 September 2025
Liked: Communication
Disliked: Amenities
More photos of various rooms need to be supplied as our room and view we had not look like the only one that was available. Bathroom wasn't fully clean and needs a general freshen up. Very very noisy from a close bar into early hours, which is out of their control but just take note incase that's an issue for you. Front office staff were lovely and very handy to shops which is ultimately why we chose to stay there.
Yvette
Stayed 1 night in Sep 2025
8/10 Good
Conrad
12 January 2025
Liked: Cleanliness, property conditions & facilities, communication
Easy place to stay within walking distance to everything. Rooms are nice and affordable
Conrad
Stayed 1 night in Jan 2025
8/10 Good
Sue
21 February 2025
Liked: Cleanliness, room comfort, communication
Nice clean apartment easy access to everything friendly staff.
Sue
Stayed 1 night in Feb 2025
10/10 Excellent
AJ
23 March 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff good location
AJ
Stayed 1 night in Mar 2024
10/10 Excellent
Conrad
20 May 2024
Liked: Cleanliness, property conditions & facilities, communication
Great stay right in the heart of Auckland for more than a reasonable price. Lots of places to eat & drink nearby, would stay again
Conrad
Stayed 1 night in May 2024
10/10 Excellent
Jack
28 February 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and close to the harbor
Jack
Stayed 5 nights in Feb 2024
10/10 Excellent
patrick
16 January 2025
Liked: Cleanliness, room comfort, communication
Classy hotel, Auckland waterfront area
The quest on Queen was a wonderful property located in the wharf area on the main fashion Street of Auckland. Great location for walking around and great restaurants.
patrick
Stayed 1 night in Dec 2024
10/10 Excellent
Mark
17 February 2025
Liked: Cleanliness, room comfort, communication
Excellent
Excellent place to stay. Front desk was exceptionally attentive and helpful. The kitchen was very useful for our breakfast. The whole place was very clean.