Surrounded by the majestic Italian Alps, Hotel Cristallo offers a luxurious retreat for families and adventure-seekers alike. Enjoy downhill skiing, cross-country skiing, or unwind with yoga classes at the health club; relax in one of two pools or indulge in treatments at Wellness Cristallo spa.
Located in Badia, Hotel Cristallo is near theme parks and in the mountains. 5 Piz La Ila 2077m and Col Alto Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puez-Geisler Nature Park and Falzarego Pass. Cortina d'Ampezzo Ski Resort and Pordoi Pass are two other places to visit that come recommended. Take in the nearby slopes with a ski shuttle and skiing, or check out other outdoor activities such as snowmobiling. Visit our Badia travel guide
Via Verda 3, La Villa, Badia, BZ, 39036
What's nearby
Puez-Geisler Nature Park
14 min walk - 1.2 km
5 Piz La Ila 2077m
3 min drive - 2.5 km
Alta Badia Ski Resort
3 min drive - 2.5 km
54 Colz
4 min drive - 2.9 km
58 Doninz
4 min drive - 2.9 km
Getting around
San Lorenzo Station
31 min drive
Bolzano Airport (BZO)
113 min drive
Restaurants
Salvan Pizzeria Ristorante
3 min drive
Rifugio Bioch
30 min drive
Hotel Gran Risa
2 min drive
Ristorante Pizzeria Fornella
2 min drive
i Tablà
33 min drive
About this property
Hotel Cristallo
Luxury family-friendly hotel near Puez-Geisler Nature Park
Located close to 5 Piz La Ila 2077m and Col Alto Gondola, Hotel Cristallo provides a free breakfast buffet, a free daily manager's reception, and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, cross-country skiing, and a ski shuttle. Indulge in a body wrap, aromatherapy, and hydrotherapy at Wellness Cristallo, the onsite spa. The on-site restaurant offers dinner. Yoga classes are offered at the health club; other things to do include snowshoeing, ice skating, and snowboarding. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
An indoor pool and an outdoor pool, along with sun loungers
Free self parking
Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
Meeting rooms, luggage storage, and a TV in the lobby
Room features
All guestrooms are individually furnished, and have comforts such as bathrobes, as well as perks like free WiFi and safes.
Extra amenities include:
Designer toiletries, bidets, and children's robes
Flat-screen TVs with satellite channels
Wardrobes/closets, childcare services, and heating
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Snack bar/deli
Things to do
Arcade/game room
Bicycle rentals
Children's pool
Cross-country skiing
Downhill skiing
Free children's club
Full-service spa
Health club
Hiking/biking trails
Horseback riding/rentals
Hot tub
Ice skating
Indoor pool
Library
Mountain biking
Outdoor pool
Playground
Ropes course
Sauna
Shopping
Ski equipment rentals
Ski lessons
Ski passes
Ski storage
Snowboarding
Snowshoeing
Steam room
TV in common areas
Yoga classes
Family friendly
Arcade/game room
Children's pool
Free children's club
In-room babysitting (surcharge)
Indoor pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Barbecue grill
Garden
In the mountains
Picnic area
Pool loungers
Terrace
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Sauna
Steam room
Thalassotherapy
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Hardwood flooring in room
Wheelchair-accessible path of travel
More
1 building
3 floors
Banquet hall
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bathrobes
Bidet
Children's robes
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Limited room service
Minibar
More
Desk
Heating
Individual furnishings
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.80 per person, per night. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Cristallo Badia
Hotel Cristallo Badia
Hotel Cristallo Hotel
Hotel Cristallo Badia
Hotel Cristallo Hotel Badia
Frequently asked questions
Does Hotel Cristallo have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
How much does it cost to stay at Hotel Cristallo?
As of 6 March 2026, prices found for a 1-night stay for 2 adults at Hotel Cristallo on 9 March 2026 start from AED 1,420, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Cristallo pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Cristallo?
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM.
What time is check-out at Hotel Cristallo?
Check-out is at 10:30 AM.
Does Hotel Cristallo provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Cristallo located?
Conveniently located near the ski slopes, this Badia hotel is in the mountains within 2 mi (3 km) of Puez-Geisler Nature Park, 5 Piz La Ila 2077m, and Col Alto Gondola. Cortina d'Ampezzo Ski Resort and Falzarego Pass are also within 12 mi (20 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Cristallo Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel Cristallo is a gem of a hotel, and the perfect location from which to explore the Dolomites. The staff is extraordinarily friendly and helpful, and makes you feel at home. The spa and dining programs are both extremely well-run and add to the benefits of staying here, Was truly sad to leave. Highly recommend
A genuinely fantastic experience and would recommend this hotel to anyone. The service throughout was impeccable. The room was wonderful and spacious with fresh towels each day. The spa is brilliant and if you have the chance to join an Aufguss session we would strongly recommend it - it was great! The itinerary of daily events was a really nice touch and the dessert buffet (Fridays) and banquet dinners (Sundays) were very good. One of the very best hotel stays I have had.
This hotel is way beyond our expectations. We really enjoyed the indoor and outdoor pool. The hotel staffs are very friendly and helpful. It’s a great experience staying there. We wish we should have stayed longer.
Our stay was amazing, the service was excellent as well as the spa facilities . Food was superb and Christina gave us a great service at the restaurant . The chef Joseph is a master ! The only thins that can be improved (1) to heat the jacuzzi in the indoor pool as it’s too cold (2) to add weights of 2 or 3 k at the gym (which was also great )
Amazing place. The restaurant is truly exceptional. The staff members are not only professional but also incredibly kind. Francesco, in particular, went above and beyond to ensure that our dining experience was nothing short of perfect. He was consistently polite, professional, and readily available to assist us. The facilities and rooms are impeccably clean and well maintained. I highly recommend this place.
Hotel location, staff ,food, room and all facilities are great.These are 10/10...We have had 2 rooms with my boys.
But we had a problem at the end of our stay wich our thoughts become very negative.After check out, we drove our car about 3 hours and remembered that my wife forgot her jacket at the wardrobe. Four members of our family were very sure that it was in the room when we left.
We called the hotel 3 times to check if it is found and answers were all negative. It was very annoying to us. We are not considering value of the jacket. When you stay in a hotel ,it becomes your home during your stay and you want to feel 100% secured . As a result we do not want to go back again. Sorry...
Staffs at reception were kind and professional. Welcome and farewell were satisfactory. Spa facility was generally excellent except for the case that no warm water was provided at shower booth in indoor pool around dinner time. Rest of it, overall service and facility were exceptional. I would like to visit again.
Séjour parfait. Superbe établissement. Personnel chaleureux, disponible et souriant. Spa formidable. Décoration de l’hôtel avec grand goût. Excellent repas en demi-pension. Carte des vins impressionnante. Espace enfants ludique et vraiment bien pensé.
Härligt SPA, god frukost & middag. Utmärkt service!
Maria
Stayed 4 nights in Jun 2024
6/10 Okay
Francesca
2 July 2024
Liked: Staff & service
Personale davvero cordiale e professionale.
Standard estetico della camera a noi assegnata non coincidente con immagine e foto sia su vs sito che dell'hotel.
Bagno con estetica agé .
Posizione ubicativa non ideale su strada a medio scorrimento, rumorosa.
Spa esterna con affaccio su strada
Лучший отель в котором мы останавливались!
Персонал 10/10
Чистота 10/10
Удобства 10/10
Местность 10/10
Спа-зона 10/10
Кухня 10/10
Понравилось абсолютно все!
Бронировали номер стандарт, но при заселении нам предложили люкс с видом на горы без доплаты. Мы были в приятном шоке. В номере больше всего понравился камин, терраса с шезлонгами, панорамные окна с видом на горы, ванна отдельная от душа.
Прекрасная спа-зона, в которую входит внешний бассейн с подогревом, внутренний бассейн, детский бассейн, джакузи, 4 вида саун, несколько релакс-зон, гидромассаж для ног. В спа-зоне есть уголок, где стоят угощения для постояльцев (разные виды напитков, орешки, сухофрукты, свежие фрукты).
Отличные завтраки! Я впервые довольна классическими европейскими завтраками. Большое разнообразие блюд и все очень вкусное!
Дополнительно мы оплачивали ужин, 32€ с человека. На ужине есть возможность сделать заказ на несколько позиций из меню. Не шведский стол.
Так же здесь самый добрый и отзывчивый персонал, который нам встречался в отелях.
Hotel Cristallo, мы влюбились в вас по уши!❤️
Вернемся еще ОБЯЗАТЕЛЬНО!
Sehr feudliches Personal. Herzlicher Empfang. Super Hotel, sehr sauber. Toller Spa Bereich. Hervorragendes Essen und gute Parkmöglichkeiten. Was will man mehr. Haben uns sehr gut gefühlt. Ein Danke an das Haus!
Udo
Stayed 2 nights in Sep 2020
8/10 Good
Jan
15 July 2020
Liked: Cleanliness, staff & service, room comfort
Akzeptables Hotel
Die Zimmer sind sehr rustikal und haben eine einfache Ausstattung, aber der Wellness Bereich des Hotels ist traumhaft. Eine der Saunas hat eine Glasfront zur Poollandschaft, was etwas gewöhnungsbedürftig ist.
We stayed at Hotel cristallo at the recommendation of our friends who spent time there during their honeymoon to Italy. We followed suit and it did not disappoint! The service was impeccable, the friendliest staff. Gorgeous views and locations secluded away but still only a few minutes from the local towns. It was perfect and we also partook in the Turkish baths which was fun as that’s not typical in American resorts. Definitely do dinner st La Gana. It’s not cheap but for two people and a bottle of wine, we spent under $130 Euro and was quite possibly one of the best meals we’ve ever had. Will highly recommend!
L'accoglienza, la disponibilità e l'attenzione verso gli ospiti si respira dal primo momento. Già alla reception e nella hall si apprezzano i dettagli e la scelta dei materiali; il legno, la luce e i profumi sono in continuità con il magnifico ambiente esterno.
La Suite Bellavista si trova nella parte più nuova della struttura, 47 metri quadri di coccole in ogni angolo, si cammina rigorosamente scalzi sul pavimento, credo di legno di cirmolo. Entrando si è subito avvolti dal calore e dal profumo del legno, gli spazi sono organizzati in modo ottimale.
Così come la suite anche la nuovissima SPA impiega materiali naturali per rendere l'esperienza tra interno ed esterno un continuum unico, piacevole ed impagabile. Per una coccola in più abbiamo apprezzato anche la beauty farm, lunghi e distensivi massaggi eseguiti alla perfezione.
Il ristoro del palato è garantito sia dal buffet di frutta e tisane nella SPA, sia dalla abbondante merenda del pomeriggio che ci fa scoprire spazi interni sempre piacevoli e curati. Colazione e cena sono sempre ricche e varie, il personale di sala e di cucina è sempre attento, gioviale e l'impronta generale si riflette anche sulle scelte culinarie.
Per noi le Dolomiti sono incomparabili e preziose, il contesto dell'alta badia ci ha tolto il fiato più volte con i suoi prati, i boschi, gli animali, la ricchezza di sapori e la gentilezza di tutti; e l'Hotel Cristallo ha catalizzato tutto questo regalandoci momenti unici.