"Staff very nice and helpful. Lovely front lounge. Simple things could have made a difference. Rooms were nice but weren’t fully clean. Lamps were dusty, corners of bathroom floor had dirt from previous clients. Dirty handprint marks on toilet doors. Only 2 towels left out for a triple room and one toilet roll. Restaurant was empty and looked more like a bright school canteen. Not inviting. Warmer lights and maybe room dividers may have made it more cosy. Sports bar was closed when we were there. Felt like it had been a great spot but now feels a bit tired. Great potential to improve by simple changes."
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