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Crowne Plaza Bandung by IHG

4.5 star property
Luxury hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Crowne Plaza Bandung by IHG

Exterior
Exterior
Staircase
Premium Room | City view
1 bedroom, minibar, in-room safe, desk
Crowne Plaza Bandung in the city center offers a comfy base for exploration. Guests can savor global flavors at Mosaic, enjoy reflexology or massage at Bali Uluwatu Spa, lounge by the outdoor pool, visit the café, and enjoy on-site shopping for convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Pool
  • Gym
  • Breakfast available
The current price is AED 187
AED 227 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Premium Room, 1 Queen Bed, Accessible, Club Lounge Access

View from room

Premium Room, 1 Queen Bed, Accessible, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Bidet
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

View from room

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Bidet
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Bidet
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Bidet
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds, Accessible, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Accessible, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

Exterior

Standard Room, 2 Twin Beds, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Bidet
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Bidet
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Accessible, Club Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
  • 120 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Bidet
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Accessible, Club Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Twin Bed

Grand Suite, 1 Twin Bed | 1 bedroom, minibar, in-room safe, desk

Grand Suite, 1 Twin Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LED TV
  • 130 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite, 1 Twin Bed

Royal Suite, 1 Twin Bed | 1 bedroom, minibar, in-room safe, desk

Royal Suite, 1 Twin Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LED TV
  • 150 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds, Accessible, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Premium Room, Multiple Beds, Accessible, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 68 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Room, Multiple Beds, Accessible, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Premium Room, Multiple Beds, Accessible, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Bidet
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Super King)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Super King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Bidet
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Club Lounge Access (Super King)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Club Lounge Access (Super King)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Bidet
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Bidet
Hair dryer
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Bidet
Private bathroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Bandung, Crowne Plaza Bandung by IHG is in the city center. Bandung City Square is a notable landmark, and travelers looking to shop may want to visit Braga City Walk and Pasar Baru Trade Center. Traveling with kids? Don't miss Trans Studio Bandung.
Visit our Bandung travel guideOpens in a new window
Map
Jl. Lembong No.19, Bandung, West Java, 40111

What's nearby

  • Braga City Walk - 5 min walk - 0.4 km
  • Bandung City Square - 10 min walk - 0.9 km
  • Pasar Baru Trade Center - 13 min walk - 1.1 km
  • Jalan Cihampelas - 19 min walk - 1.6 km
  • Gedung Sate - 3 min drive - 2.5 km

Getting around

  • Bandung Railway Station - 19 min walk
  • Bandung (BDO-Husein Sastranegara Intl.) - 17 min drive

Restaurants

  • ‪Rasa Bakery & Café - ‬3 min walk
  • ‪Sushi Tei - ‬3 min walk
  • ‪Mosaic All Day Dining Restaurant - ‬1 min walk
  • ‪INFINITE Resto & Lounge - ‬1 min walk
  • ‪Boja Eatery Bandung - ‬7 min walk

About this property

Crowne Plaza Bandung by IHG

Luxury family-friendly hotel near Braga City Walk
Located close to Bandung City Square and Pasar Baru Trade Center, Crowne Plaza Bandung by IHG provides an airport shuttle, a poolside bar, and a terrace. Treat yourself to reflexology, a body scrub, or a massage at Bali Uluwatu Spa, the onsite spa. The on-site international cuisine restaurant, Mosaic, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, an elevator, and smoke-free premises
  • A banquet hall, free newspapers, and a 24-hour front desk
Room features
All 270 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bidets and free toiletries
  • 42-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured valet parking on site (IDR 60,000 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Connexions
  • Infinite
  • Mosaic

Things to do

  • 24-hour gym
  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 6,824 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 600000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 175000 per vehicle (one-way)
  • Secured valet parking fee: IDR 60000 per day
  • Rollaway bed fee: IDR 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, GoPay, and OVO
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Crowne Plaza Bandung Hotel
Crowne Plaza Bandung
Crowne Plaza Bandung
Crowne Plaza Bandung by IHG Hotel
Crowne Plaza Bandung an IHG Hotel
Crowne Plaza Bandung by IHG Bandung
Crowne Plaza Bandung by IHG Hotel Bandung

Frequently asked questions

Does Crowne Plaza Bandung by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM.

Is Crowne Plaza Bandung by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Bandung by IHG?

Valet parking is available for IDR 60000 per day. Limited spots are available.

What time is check-in at Crowne Plaza Bandung by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Bandung by IHG?

Check-out is at noon.

Does Crowne Plaza Bandung by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 175000 per vehicle applies.

Where is Crowne Plaza Bandung by IHG located?

This family-friendly Bandung hotel is located in the historical district, within a 15-minute walk of Braga City Walk, Bandung City Square, and Pasar Baru Trade Center. Jalan Cihampelas and Gedung Sate are also within 2 mi (3 km). Bandung Railway Station is 19 minutes by foot and Cikudapateuh Station is 22 minutes.

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Crowne Plaza Bandung by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 216 reviews
Rating 8 - Good. 73 out of 216 reviews
Rating 6 - Okay. 19 out of 216 reviews
Rating 4 - Poor. 7 out of 216 reviews
Rating 2 - Terrible. 3 out of 216 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerrad De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and excellent customer service as soon as you arrived
Stayed 3 nights in Aug 2025

10/10 Excellent

Erawati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent a few days at Crown Plaza in Bandung and had a wonderful time thanks to the friendly staff : Julius at the front desk who took care of our concerns, Ryan and Jasmine at the executive lounge who were very friendly , always greeting us with smiles and kudos to the kitchen staff who served up delicious food in the evening. Highly recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

kampan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price

Nice place to stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. Great location, super clean hotel, the nicest staff ever.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Everyone there was amazing. Very attentive and always offering me assistance. Even the head Chef helped me at the buffet explaining the foods to me. Thank you everyone!
Stayed 2 nights in Mar 2025

10/10 Excellent

Shahirwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are pleasant and very warm, superb customer oriented.
Stayed 1 night in Sep 2023

10/10 Excellent

Yessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very central area, close to the Bandung train station and center of the city. Amenities are well provided and the room is very well attended. We enjoyed staying here. The only minor issue is that the room does not have good soundproofing. We could hear the dawn prayer calls at 4 am from the mosque nearby and the sound of water running from the room next door.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heejung

Liked: Cleanliness, staff & service, property conditions & facilities
My heart belongs to this hotel… The whole team and staff treated us as if we were from a royal family. They even remembered our name. Fantastic breakfast, exquisite hotel, spacious room… nothing to complain but only tiptop The concierge team arranged a perfect trip to the tourist attractions. One of the best trips in our life! We appreciated everything but the most was the heartwarming hospitality of the hotel!

10/10 Excellent

Jonguk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am travelling a lot, all over the world. Considering the price of this hotel, I would like to recommend this one "the world best hotel". I already have almost 3 Million Mileage in airflight, showing a long experience for hotel and airlines. The most important thing is that the employees at the hotel are very well trained and working very cheerfully. It is amazing how the owner has made them work like it, even if the salary is not so high in Bandung area. As a businessman I am trying to learn the system (management, employee training, and operations) and training. How can you make them to work hard for Guest. Many times, in Jakarta, Manila, Thai, etcs, I am encountering so many long faces in the hotels and various organizations. It seems that they are very unhappy and they are angry with their salary, welfare, and systems. But, in this hotel, how can you make them look very happy and work diligently, even though their salaries are not so high, compared with others. It is a mystery to me. I have to learn the secret.
Stayed 3 nights in Aug 2025

10/10 Excellent

Devi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service

It was a nice experience, have a little problem with our room on the first night, but it was solved immediately. The hotel’s staffs are very friendly, they always give warm greetings and very helpful.
Stayed 3 nights in Jul 2024

8/10 Good

Jonguk

Liked: Cleanliness, staff & service
Just good
Stayed 5 nights in Oct 2023

10/10 Excellent

Jonguk

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, except location
Stayed 19 nights in Dec 2023

8/10 Good

Chi

Liked: Cleanliness
general is ok
Stayed 2 nights in Feb 2024

8/10 Good

Jae Hyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
some troubles using hot water at shower booth in bathroom
Stayed 1 night in Sep 2023

8/10 Good

Fifi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room needs to be refurbished. Carpet full of stains & looks old & tired. Towels are not fresh. Aircon is noisy. Bathroom door can’t close properly.
Stayed 2 nights in Feb 2022

10/10 Excellent

Maria Margharetha

Stayed 1 night in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes Hotel mit aufmerksamem Personal und gutem Essen
Stayed 2 nights in Jul 2025

10/10 Excellent

John Gusti

Stayed 1 night in Jul 2025

8/10 Good

Ninie Sophie N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

aryani

Stayed 2 nights in May 2025

8/10 Good

Yovita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar luas nyaman, namun Ac sangat dingin. Pojokan lantai karpet terlihat masih kotor.
Stayed 2 nights in May 2025

10/10 Excellent

pardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service staff was awesome
Stayed 4 nights in Mar 2025