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Four Points by Sheraton Batam

4.0 star property
Hotel with free parking, 9-minute walk to Nagoya Hill Mall

Choose dates to view prices

Four Points by Sheraton Batam offers modern comfort amidst tropical surroundings. Relax in the garden or book a massage at this hotel near Nagoya Hill Mall. Enjoy international cuisine at the on-site restaurant, Evolution, and stay connected with free WiFi throughout your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Gym
The current price is AED 264
AED 319 total
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Free Harbour Bay Ferry Shuttle)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Shower/tub combination
Private bathroom
Hair dryer
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Komplek Panorama Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.7 km
  • Harbour Bay Ferry Terminal - 17 min walk - 1.4 km
  • Grand Batam Mall - 19 min walk - 1.6 km
  • BCS Mall - 2 min drive - 1.9 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cock & Bull - ‬3 min walk
  • ‪Martabak Har - ‬3 min walk
  • ‪Chocolates World - ‬3 min walk
  • ‪Circle K - ‬2 min walk

About this property

Four Points by Sheraton Batam

Upscale hotel near Nagoya Hill Mall
Near Harbour Bay Ferry Terminal, Four Points by Sheraton Batam provides a terrace, a shopping mall on site, and a garden. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Evolution, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and a ballroom
  • Meeting rooms, luggage storage, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 211 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 49-inch LED TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Similar properties

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers

Oakwood Hotel & Apartments Grand Batam

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 70 reviews
The price is AED 244
AED 296 total
includes taxes & fees
6 Nov - 7 Nov
Oakwood Hotel & Apartments Grand Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 163,350 for adults and IDR 81,675 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Evolution

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 423500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 163350 for adults and IDR 81675 for children
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Frequently asked questions

Does Four Points by Sheraton Batam have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–6:00 PM.

Is Four Points by Sheraton Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Batam?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Batam?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Batam?

Check-out is at noon.

Where is Four Points by Sheraton Batam located?

Located in the heart of Batam, this hotel is within 1 mi (2 km) of Nagoya Hill Mall and Harbour Bay Ferry Terminal. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

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Reviews

Four Points by Sheraton Batam Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 84 out of 140 reviews
Rating 8 - Good. 40 out of 140 reviews
Rating 6 - Okay. 4 out of 140 reviews
Rating 4 - Poor. 5 out of 140 reviews
Rating 2 - Terrible. 7 out of 140 reviews

Reviews

8/10 Good

Lim Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good location close to shopping malls and massage centres. Staff is very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.good service.
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

This hotel stands out like a jewel in a very run down area
Stayed 1 night in Jul 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and breakfast selection were great. Staff were very friendly and helpful! And I really like how big the single beds are. Highly recommended.
Stayed 1 night in May 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great location. Easy and cheap to get around by taxi or pte car.
Stayed 2 nights in Jan 2025

6/10 Okay

Abdul

Liked: Staff & service
Nothing special regarding this hotel breakfast service of food limited
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Stay at Four Point was great! Staffs were hospitable and special shoutout to Swara and Kay for making our stay with an infant so pleasant.
Stayed 1 night in Dec 2023

10/10 Excellent

khairiani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff was excellent. Keep on check on us and if there is anything they can do.
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff are exceptionally friendly and helpful. Buffet breakfast is a simple spread but sufficient. Hotel rooms are spacious and location is very central. Easy transport to major shopping areas.
Stayed 2 nights in Jun 2023

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff is excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not much attractive options at the immediate surroundings, the hotel itself is worth staying at. The location is also quite convenient for grab users at it sits between harbour bay terminal and Nagoya hill mall. For breakfast, I would recommend the local options just outside the hotel to support the locals.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and big. Great service
Stayed 1 night in Dec 2020

8/10 Good

Mohamed Halid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tidy and clean. Staff were helpful and courteous 😊
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batam weekend getaway

Overall hotel was acceptable with the exception of room toilet drainage issue plus spa condition wasn't really up to Sheraton's standard - definitely have more room for further improvements.
Stayed 1 night in Jul 2023

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation stay at Four Point

The Hotel staff are very welcoming (Tresia). The room is spacious and clean. The soundproofing needs some improvements as we can hear some singing at night. Hope this feedback can help you to improve your already good place. Thank you so much
Stayed 2 nights in Jun 2024

6/10 Okay

Wan Siong Lillian

Liked: Cleanliness, staff & service
The breakfast is fair and limited choice of food
Stayed 2 nights in Oct 2022

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Very good

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel to recommend

Great hotel and very central, which might be a drawback during weekends if facing the market. Can be noisy if you like the quietness (noise level going down from 10:11Pm). Excellent bedding and great service. Swimming pool access hours are quiet extensive. Pool a little short if you want to do laps.
Stayed 1 night in Dec 2023

10/10 Excellent

Soenke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Mayer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated stay. Clean. Quiet. Basic toiletries provided (toothbrushes, soap, body wash, shampoo and conditioner). Strong hairdryer provided. Generally nice ambience. Near to local eateries and able to order food using apps with much ease. 20 min slow walk to Nagoya mall or use the Gojek app. Much quieter area if you appreciate being away from the hustle of the shopping areas. We were a little puzzled at why 2 face towels and hand towels were provided the last time but not this time round. Other than that, everything was good. Wished that the price was lower since it’s further away from the main attractions.
Stayed 1 night in Aug 2023

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort

If it improves itself, will consider re-booking

Our first point of contact from Four Points Sheraton was Ardan, who picked us from and to the ferry terminal. He was communicative, prompt and extremely hospitable -- which helped to create a positive first & last impresssion. Absolutely love the breakfast spread which was diverse in local offerings. Location was wonderful, easy to Gojek around. Hotel was clean and bedding was very comfortable. They thoughtfully provided ear plugs as there was a buzzling night market situated directly next to the hotel. Would consider re-booking with the hotel for my next stay if they are able to improve on the following areas: 1) Train more staff to be more fluent in English 2) Change spa operator that is more befitting to the Sheraton/ Marriott Bonvoy branding -- Seem to have a clubbing playlist featuring Rihanna's Umbrella; wasn't equipped with a POS to support digital payment and had to rely on the hotel's POS; Spa's receptionist was not fluent in English and looked flustered when we wanted to book a 9pm slot (even though operating hours stated they closed at 12 midnight). Receptionist tried to convince us to book an earlier slot. 3) Train chefs that man all live cook stations -- e.g. For breakfast, my sunny side up was too runny. And unfortunately, due to low fluency in English, when both chefs were told to re-cook it longer, they misunderstood the request and tossed out the eggs. For Dinner BBQ, to cook thick fish fillets longer.
Stayed 1 night in Aug 2024

8/10 Good

Hyungu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is ok overall
Stayed 6 nights in Oct 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Seafood restaurant near by
Sea food restaurant near by
Arrival from Singapore
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A oasis

Friendly staff. Very nice and clean. Good food.
Stayed 1 night in Jul 2025